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The recording api allows you to start a recording for a given extension or based on a unique call id. When starting a recording you can also stipulate a 'tag' that should be attached to the recording and which can later be used to retrieve the details of the recording.
START
Before you can start a recording you must first obtain a timestamp and a security token via the 1.0 Authentication method.
Note: The API will only accept POST requests.
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URL: httphttps://<server host>/servicemanager/rest/CallManagementAPI/start?extenOrUniqueId=410&tag=22 &agentLoginName=Fred&timeStamp=1264853382&hash=45678905678956789678906789apiKey=f863246a-973e-11e6-8784-08002718f5b5 |
This method returns the standard HTTP status '200' on success otherwise an error message is returned.
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httphttps://<server host>/servicemanager/rest/CallManagementAPI/start?extenOrUniqueId=410&tag=22 &agentLoginName=Fred&timeStamp=1264853382&hash=45678905678956789678906789apiKey=f863246a-973e-11e6-8784-08002718f5b5 |
This method returns the standard HTTP status '200' on success otherwise an error message is returned.
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https://<server host>/servicemanager/rest/CallManagementAPI/start?extenOrUniqueId=410&tag=1234& agentLoginName=Fred&timeStamp=1264853382&hash=45678905678956789678906789apiKey=f863246a-973e-11e6-8784-08002718f5b5 |