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This api useful if you want to download recordings on a regular basis.
You should be aware that Noojee Contact may split the recording of a call into multiple ‘legs’ and as such you may retrieve multiple entries for each recording.
The api takes a date and an hour. When considering which recordings to retrieve it returns any recordings that ‘ended’ in that one hour block. You should normally wait at until a few minutes after the hour before requesting the hour.
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Field | Description |
|---|---|
Callend | The date/time that the call endedLeg of the recording ended. A recording may have multiple legs and a recording may not be for the full duration of the call. |
CallRecordId | A system wide unique id for the recording. |
DID | If the call is an inbound call then this is the DID that the caller dialed. For internal calls this is set to 'internal'. |
Destination | The Phone number of that party that answered the call. |
Direction | The direction of the call. This can be ‘Inbound’ or ‘Outbound’ or ‘Internal’. An internal call is a call between two extensions. |
Duration | The length of this leg of the recording in seconds. |
Leg | A call can be split into multiple recording legs. The Leg is a 1 based integer indicate order of this leg. The |
Source | The phone number that originated the call. For outbound calls this will be the extension no. For inbound calls this is the caller id (if available). |
Start | The start date/time of this leg of the recording. |
Tag | If the the recording has been tag via the recording user interface this field will contain the tag. Otherwise it will be an empty string. |
UniqueId | A system wide unique identifier for the call. |
Username | The Noojee Contact username of the person that made or took the call. Note that calls can be recorded even if they are never answered. |