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The core 'Retrieve Recording' method provides access to the calls audio data. If you want any information about the recording such as when it was made, the duration or the extension that answered the call then you need to retrive retrieve the recordings 'meta data' via the 'retrieveMetaData' method.
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https://<server host>/servicemanagernjadmin/rest/CallManagementAPIRecordingAPI/retrieveMetaData?apiKey=f863246a-973e-11e6-8784-08002718f5b5&tag=1234 https://<server host>/servicemanagernjadmin/rest/CallManagementAPIRecordingAPI/retrieveMetaDataByUniqueId?apiKey=f863246a-973e-11e6-8784-08002718f5b5&uniqueId=12341232.12 |
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