...
Provide a list of phones (internal handsets) that should be rung.
e.g. 100,101,102
Note: spaces around the comma are NOT allowed.
Enable Whisper
The whisper option (if enabled) allows you to select a Business Message to play to the agent when they answer the phone. The Business Message is first played and then the customer is connected to the Agent. The customer will continue to hear ringing (or MOH) until they are connected through to the agent.
...