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i.e. The agent may have 10 skill, but when filling the resevation you might only want them to focus on using 2 of those skills.
Base SchedulingAgent Templates
Scheduling takes the tedium out of setting up Reservations. Rather than recording each individual day that a Reservations is required, a schedule lets you set up a recurring pattern of reservations.
For example:Agent Templates
A Supervisor is required for every shift from 9am to 5pm, from now until June 30.
This would require you to set up a single Base Schedule that describes the Reserved shifts from now until June 30.
A simple scheduleAgent Templates
For simple schedule patterns you should:
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