Noojee Contact 6.1
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Release notes - Noojee Admin - Version 6.0.1.x
<h2> Improvement
</h2>
<ul>
<li>[<a href='NA-4732https://noojee.atlassian.net/browse/NA-4732'>NA-4732</a>] - Add ring moh to node_create script
</li>
<li>[<a href='NA-5109https://noojee.atlassian.net/browse/NA-5109'>NA-5109</a>] - apply new icons
</li>
<li>[<a href='NA-6462https://noojee.atlassian.net/browse/NA-6462'>NA-6462</a>] - Add QA users to Team.
</li>
<li>[<a href='NA-6464https://noojee.atlassian.net/browse/NA-6464'>NA-6464</a>] - Dial API
</li>
<li>[<a href='NA-6476https://noojee.atlassian.net/browse/NA-6476'>NA-6476</a>] - Add more functionality to IVR action script
</li>
<li>[<a href='NA-6751https://noojee.atlassian.net/browse/NA-6751'>NA-6751</a>] - Campaign Import - via API
</li>
<li>[<a href='NA-6850https://noojee.atlassian.net/browse/NA-6850'>NA-6850</a>] - Change now line to a different colour in Roster Screen
</li>
<li>[<a href='NA-6852https://noojee.atlassian.net/browse/NA-6852'>NA-6852</a>] - Stop ability to change Disposition Set once dialling has started
</li>
<li>[<a href='NA-6941https://noojee.atlassian.net/browse/NA-6941'>NA-6941</a>] - (SetVariable.java:39) - Error: 1529392615.3531 The Source variable clid was not found.
</li>
<li>[<a href='NA-7319https://noojee.atlassian.net/browse/NA-7319'>NA-7319</a>] - add "event" "owner" and "editor" fields in Campaign Export
</li>
<li>[<a href='NA-7374https://noojee.atlassian.net/browse/NA-7374'>NA-7374</a>] - Administrators cannot access Routes V2
</li>
<li>[<a href='NA-7375https://noojee.atlassian.net/browse/NA-7375'>NA-7375</a>] - Move parking in routes v2 to 7000
</li>
<li>[<a href='NA-7378https://noojee.atlassian.net/browse/NA-7378'>NA-7378</a>] - Remove "Client" option in Private DNC Upload
</li>
<li>[<a href='NA-7386https://noojee.atlassian.net/browse/NA-7386'>NA-7386</a>] - *3 route needs to have "Use Caller ID" field clear
</li>
<li>[<a href='NA-7387https://noojee.atlassian.net/browse/NA-7387'>NA-7387</a>] - Update Voice Mail Management "Use Caller ID" to be a droplist
</li>
<li>[<a href='NA-7454https://noojee.atlassian.net/browse/NA-7454'>NA-7454</a>] - Dial action script needs to handle situation where it is unable to find a suitable trunk more gracefully
</li>
</ul>
<h2> New Feature
</h2>
<ul>
<li>[<a href='NA-2881https://noojee.atlassian.net/browse/NA-2881'>NA-2881</a>] - Team Management: Allow multiple team leaders for each team.
</li>
<li>[<a href='NA-6651https://noojee.atlassian.net/browse/NA-6651'>NA-6651</a>] - Client able to see Audit search for all users on Multi Tenant system
</li>
<li>[<a href='NA-7035https://noojee.atlassian.net/browse/NA-7035'>NA-7035</a>] - Change dialer type in control panel - add individual pool
</li>
<li>[<a href='NA-7038https://noojee.atlassian.net/browse/NA-7038'>NA-7038</a>] - Have the ‘missed call’ status time out after a while – and revert to ‘available’ in Agent Routes dashlet
</li>
</ul>
<h2> Bug
</h2>
<ul>
<li>[<a href='NA-4748https://noojee.atlassian.net/browse/NA-4748'>NA-4748</a>] - Pie chart not working for Allocation Dispositions
</li>
<li>[<a href='NA-6395https://noojee.atlassian.net/browse/NA-6395'>NA-6395</a>] - Stacktrace: 1318203804 Company Agent Mail Version: 5.5.3.22
</li>
<li>[<a href='NA-6459https://noojee.atlassian.net/browse/NA-6459'>NA-6459</a>] - add table to track calls initiated via API
</li>
<li>[<a href='NA-6485https://noojee.atlassian.net/browse/NA-6485'>NA-6485</a>] - Contact Hub validation issues
</li>
<li>[<a href='NA-6704https://noojee.atlassian.net/browse/NA-6704'>NA-6704</a>] - onConnect and onPreview called twice on inbound call and not called when explicitly creating a new record
</li>
<li>[<a href='NA-6759https://noojee.atlassian.net/browse/NA-6759'>NA-6759</a>] - Email action is not splitting multiple 'To' addresses
</li>
<li>[<a href='NA-6763https://noojee.atlassian.net/browse/NA-6763'>NA-6763</a>] - API Start recording command - Missing Dialed Number on Recorded Calls screen
</li>
<li>[<a href='NA-6764https://noojee.atlassian.net/browse/NA-6764'>NA-6764</a>] - Dashboard Virtual Balance shows Campaigns not Allocations
</li>
<li>[<a href='NA-6768https://noojee.atlassian.net/browse/NA-6768'>NA-6768</a>] - Queue Route Details report - missing Caller ID
</li>
<li>[<a href='NA-6791https://noojee.atlassian.net/browse/NA-6791'>NA-6791</a>] - CampaignTemplate - Email Templates Field dropdown shows java object
</li>
<li>[<a href='NA-6792https://noojee.atlassian.net/browse/NA-6792'>NA-6792</a>] - Actions Scripts - Default template script has errors
</li>
<li>[<a href='NA-6793https://noojee.atlassian.net/browse/NA-6793'>NA-6793</a>] - Route - Advanced/Basic button is confusing
</li>
<li>[<a href='NA-6829https://noojee.atlassian.net/browse/NA-6829'>NA-6829</a>] - Pause code not updating when reentering contact hub
</li>
<li>[<a href='NA-6830https://noojee.atlassian.net/browse/NA-6830'>NA-6830</a>] - Stacktrace: 1830469499 Company Rockin Direct Version: 5.5.3.30
</li>
<li>[<a href='NA-6839https://noojee.atlassian.net/browse/NA-6839'>NA-6839</a>] - allow creation of allocations and campaigns through the UI
</li>
<li>[<a href='NA-6856https://noojee.atlassian.net/browse/NA-6856'>NA-6856</a>] - add charts to campaign control panel
</li>
<li>[<a href='NA-6859https://noojee.atlassian.net/browse/NA-6859'>NA-6859</a>] - Campaign Agent Activity report covering more time then seleceted
</li>
<li>[<a href='NA-6865https://noojee.atlassian.net/browse/NA-6865'>NA-6865</a>] - replace problematic ehcache in DailerEventHandler
</li>
<li>[<a href='NA-6866https://noojee.atlassian.net/browse/NA-6866'>NA-6866</a>] - add alert when agent phone is in use while trying to deliver queue call
</li>
<li>[<a href='NA-6876https://noojee.atlassian.net/browse/NA-6876'>NA-6876</a>] - fix to control tmp table size for lead fetch
</li>
<li>[<a href='NA-6887https://noojee.atlassian.net/browse/NA-6887'>NA-6887</a>] - can't start contact hub after stopping it
</li>
<li>[<a href='NA-6891https://noojee.atlassian.net/browse/NA-6891'>NA-6891</a>] - fix convert to routesv2 to handle dialplan entries
</li>
<li>[<a href='NA-6893https://noojee.atlassian.net/browse/NA-6893'>NA-6893</a>] - Campaign Importers - error when selecting "import source vtiger"
</li>
<li>[<a href='NA-6896https://noojee.atlassian.net/browse/NA-6896'>NA-6896</a>] - Route convert - DIAL doesn't convert
</li>
<li>[<a href='NA-6897https://noojee.atlassian.net/browse/NA-6897'>NA-6897</a>] - Trunk change for RouteV2 - create new inbound DID Patter rewrite:
</li>
<li>[<a href='NA-6898https://noojee.atlassian.net/browse/NA-6898'>NA-6898</a>] - Extensions.conf:
</li>
<li>[<a href='NA-6899https://noojee.atlassian.net/browse/NA-6899'>NA-6899</a>] - fix sip to header in routing AGI
</li>
<li>[<a href='NA-6900https://noojee.atlassian.net/browse/NA-6900'>NA-6900</a>] - cdr showing wrong clid despite trunk clid rewrite
</li>
<li>[<a href='NA-6902https://noojee.atlassian.net/browse/NA-6902'>NA-6902</a>] - Recording playback control has changed on chrome. Download is back.
</li>
<li>[<a href='NA-6904https://noojee.atlassian.net/browse/NA-6904'>NA-6904</a>] - MySQLSyntaxErrorException - sql campaign importer
</li>
<li>[<a href='NA-6906https://noojee.atlassian.net/browse/NA-6906'>NA-6906</a>] - cant create reservation template if none exist
</li>
<li>[<a href='NA-6907https://noojee.atlassian.net/browse/NA-6907'>NA-6907</a>] - wfm - replace set shift with guaranteed shift
</li>
<li>[<a href='NA-6910https://noojee.atlassian.net/browse/NA-6910'>NA-6910</a>] - Voicemail - unable to enter existing voicemail box
</li>
<li>[<a href='NA-6911https://noojee.atlassian.net/browse/NA-6911'>NA-6911</a>] - sql campaign importer - filter not working
</li>
<li>[<a href='NA-6912https://noojee.atlassian.net/browse/NA-6912'>NA-6912</a>] - Runtime Exception if I try to edit existing Virtual Allocation if the description is blank
</li>
<li>[<a href='NA-6913https://noojee.atlassian.net/browse/NA-6913'>NA-6913</a>] - Can't start contact hub - RuntimeException
</li>
<li>[<a href='NA-6918https://noojee.atlassian.net/browse/NA-6918'>NA-6918</a>] - Searching CDR for a phone number very slow
</li>
<li>[<a href='NA-6919https://noojee.atlassian.net/browse/NA-6919'>NA-6919</a>] - CDR records - missing CallerID on outbound calls made by contact hub
</li>
<li>[<a href='NA-6920https://noojee.atlassian.net/browse/NA-6920'>NA-6920</a>] - prevent DB lock when writing CDR records
</li>
<li>[<a href='NA-6926https://noojee.atlassian.net/browse/NA-6926'>NA-6926</a>] - create mechanism to set last id for import source after import is completed
</li>
<li>[<a href='NA-6927https://noojee.atlassian.net/browse/NA-6927'>NA-6927</a>] - Stacktrace: 4200067741 Company Noojee Contact Solutions Version: 6.0.0.24
</li>
<li>[<a href='NA-6929https://noojee.atlassian.net/browse/NA-6929'>NA-6929</a>] - Route v2 step for setting channel variable in route 'Campaign Agent Dial-In' is not set correctly
</li>
<li>[<a href='NA-6930https://noojee.atlassian.net/browse/NA-6930'>NA-6930</a>] - Campaign import - csv with 2 filters
</li>
<li>[<a href='NA-6945https://noojee.atlassian.net/browse/NA-6945'>NA-6945</a>] - Stacktrace: 303435463 Company Rockin Direct Version: 5.5.3.31
</li>
<li>[<a href='NA-6950https://noojee.atlassian.net/browse/NA-6950'>NA-6950</a>] - NPE when opening help
</li>
<li>[<a href='NA-6955https://noojee.atlassian.net/browse/NA-6955'>NA-6955</a>] - Campaign Importers - operation drop down spelling mistake
</li>
<li>[<a href='NA-6957https://noojee.atlassian.net/browse/NA-6957'>NA-6957</a>] - CDR - Better result when using noojee vision than contact hub
</li>
<li>[<a href='NA-6960https://noojee.atlassian.net/browse/NA-6960'>NA-6960</a>] - Can you put and ID on the stop button
</li>
<li>[<a href='NA-6962https://noojee.atlassian.net/browse/NA-6962'>NA-6962</a>] - Campaign importers - Tooltip for order and limit by clause
</li>
<li>[<a href='NA-6974https://noojee.atlassian.net/browse/NA-6974'>NA-6974</a>] - Voicemail action script not using unavailable message for outgoing announcement
</li>
<li>[<a href='NA-6991https://noojee.atlassian.net/browse/NA-6991'>NA-6991</a>] - increase logging for trunk/group callerId rewrites
</li>
<li>[<a href='NA-6997https://noojee.atlassian.net/browse/NA-6997'>NA-6997</a>] - Caller ID name being cleared by TrunkAgi
</li>
<li>[<a href='NA-7001https://noojee.atlassian.net/browse/NA-7001'>NA-7001</a>] - Stacktrace: 1916406818 Company candc Version: 5.5.3.32
</li>
<li>[<a href='NA-7021https://noojee.atlassian.net/browse/NA-7021'>NA-7021</a>] - ConcurrentModificationException
</li>
<li>[<a href='NA-7025https://noojee.atlassian.net/browse/NA-7025'>NA-7025</a>] - ConstraintViolationException - Adding exception to Roster Template with no start/stop time
</li>
<li>[<a href='NA-7034https://noojee.atlassian.net/browse/NA-7034'>NA-7034</a>] - Blind transfer to local extension using Contact Hub does work
</li>
<li>[<a href='NA-7039https://noojee.atlassian.net/browse/NA-7039'>NA-7039</a>] - Problem creating new campaign/allocation
</li>
<li>[<a href='NA-7040https://noojee.atlassian.net/browse/NA-7040'>NA-7040</a>] - Stacktrace: 2851155140 Company candc Version: 5.5.3.32
</li>
<li>[<a href='NA-7061https://noojee.atlassian.net/browse/NA-7061'>NA-7061</a>] - Stacktrace: 525822476 Company Comm Direct Version: 5.5.3.38
</li>
<li>[<a href='NA-7063https://noojee.atlassian.net/browse/NA-7063'>NA-7063</a>] - RoutesV2 - delivered to in CDR screen incorrect
</li>
<li>[<a href='NA-7064https://noojee.atlassian.net/browse/NA-7064'>NA-7064</a>] - Copy to RouteV2 action does not work correctly
</li>
<li>[<a href='NA-7076https://noojee.atlassian.net/browse/NA-7076'>NA-7076</a>] - javax.crypto.BadPaddingException when exporting campaign
</li>
<li>[<a href='NA-7094https://noojee.atlassian.net/browse/NA-7094'>NA-7094</a>] - Import failed to encrypted campaign template
</li>
<li>[<a href='NA-7095https://noojee.atlassian.net/browse/NA-7095'>NA-7095</a>] - Encrypted data issue
</li>
<li>[<a href='NA-7097https://noojee.atlassian.net/browse/NA-7097'>NA-7097</a>] - Some fields not getting copied with Copy Template
</li>
<li>[<a href='NA-7098https://noojee.atlassian.net/browse/NA-7098'>NA-7098</a>] - Encrypted field export inconsistent between users
</li>
<li>[<a href='NA-7099https://noojee.atlassian.net/browse/NA-7099'>NA-7099</a>] - Export of encrypted field with incorrect password doesn't throw user friendly error
</li>
<li>[<a href='NA-7100https://noojee.atlassian.net/browse/NA-7100'>NA-7100</a>] - NPE if you get your password wrong when exporting encrypted campaign
</li>
<li>[<a href='NA-7101https://noojee.atlassian.net/browse/NA-7101'>NA-7101</a>] - Deleting a user from Encryption Access gives a not implemented message
</li>
<li>[<a href='NA-7104https://noojee.atlassian.net/browse/NA-7104'>NA-7104</a>] - NPE if user has not been given access to encrypted campaign.
</li>
<li>[<a href='NA-7105https://noojee.atlassian.net/browse/NA-7105'>NA-7105</a>] - Duplicate users in the encryption access tab.
</li>
<li>[<a href='NA-7186https://noojee.atlassian.net/browse/NA-7186'>NA-7186</a>] - Exporting without encryption not exporting all records
</li>
<li>[<a href='NA-7241https://noojee.atlassian.net/browse/NA-7241'>NA-7241</a>] - Better message when deleting Encryption Method
</li>
<li>[<a href='NA-7242https://noojee.atlassian.net/browse/NA-7242'>NA-7242</a>] - Bulk close records end up in the CDR
</li>
<li>[<a href='NA-7266https://noojee.atlassian.net/browse/NA-7266'>NA-7266</a>] - change "redial" disposition to not reset noanswer counter
</li>
<li>[<a href='NA-7276https://noojee.atlassian.net/browse/NA-7276'>NA-7276</a>] - Copy to RouteV2 of Wildcard route does not work correctly
</li>
<li>[<a href='NA-7287https://noojee.atlassian.net/browse/NA-7287'>NA-7287</a>] - change ImportSource to better manage life cycle of the import source and reduce repeated row fetches
</li>
<li>[<a href='NA-7292https://noojee.atlassian.net/browse/NA-7292'>NA-7292</a>] - Import stuck when filtering against field that didn't exist in template
</li>
<li>[<a href='NA-7293https://noojee.atlassian.net/browse/NA-7293'>NA-7293</a>] - System Health API possible NPE
</li>
<li>[<a href='NA-7308https://noojee.atlassian.net/browse/NA-7308'>NA-7308</a>] - Problem with roster templates
</li>
<li>[<a href='NA-7309https://noojee.atlassian.net/browse/NA-7309'>NA-7309</a>] - improved monitoring of thread pools
</li>
<li>[<a href='NA-7318https://noojee.atlassian.net/browse/NA-7318'>NA-7318</a>] - agent status is "Inbound Wait", catergorized as "Contact Hub" immediately after log in
</li>
<li>[<a href='NA-7331https://noojee.atlassian.net/browse/NA-7331'>NA-7331</a>] - Stacktrace: 2888179809 Company candc Version: 5.5.3.40
</li>
<li>[<a href='NA-7332https://noojee.atlassian.net/browse/NA-7332'>NA-7332</a>] - Stacktrace: 3493118815 Company candc Version: 5.5.3.40
</li>
<li>[<a href='NA-7334https://noojee.atlassian.net/browse/NA-7334'>NA-7334</a>] - Stacktrace: 1879329551 Company candc Version: 5.5.3.40
</li>
<li>[<a href='NA-7362https://noojee.atlassian.net/browse/NA-7362'>NA-7362</a>] - prevent entry of invalid foreign extensions
</li>
<li>[<a href='NA-7365https://noojee.atlassian.net/browse/NA-7365'>NA-7365</a>] - Stacktrace: 801132356 Company Rockin Direct Version: 5.5.3.40
</li>
<li>[<a href='NA-7372https://noojee.atlassian.net/browse/NA-7372'>NA-7372</a>] - Stacktrace: 3561321801 Company Collins Street Business Centre Version: 5.5.3.40
</li>
<li>[<a href='NA-7391https://noojee.atlassian.net/browse/NA-7391'>NA-7391</a>] - in routes take the handsets trunk group if one is set
</li>
<li>[<a href='NA-7392https://noojee.atlassian.net/browse/NA-7392'>NA-7392</a>] - Stacktrace: 3862545257 Company My Home GP Version: 6.0.1.24
</li>
<li>[<a href='NA-7395https://noojee.atlassian.net/browse/NA-7395'>NA-7395</a>] - Stacktrace: 2546585801 Company Comm Direct Version: 6.0.1.24
</li>
<li>[<a href='NA-7423https://noojee.atlassian.net/browse/NA-7423'>NA-7423</a>] - Dial Action Script ignores Continue On Answer
</li>
<li>[<a href='NA-7470https://noojee.atlassian.net/browse/NA-7470'>NA-7470</a>] - CDR Per Agent - Outbound "Answered" not correct
</li>
<li>[<a href='NA-7477https://noojee.atlassian.net/browse/NA-7477'>NA-7477</a>] - speed up loading dashboard line charts
</li>
<li>[<a href='NA-7484https://noojee.atlassian.net/browse/NA-7484'>NA-7484</a>] - fix for dangling channels
</li>
<li>[<a href='NA-7491https://noojee.atlassian.net/browse/NA-7491'>NA-7491</a>] - allow prioritizing loading of caches when creating them
</li>
<li>[<a href='NA-7494https://noojee.atlassian.net/browse/NA-7494'>NA-7494</a>] - free lead lock in contact hub
</li>
<li>[<a href='NA-7500https://noojee.atlassian.net/browse/NA-7500'>NA-7500</a>] - cause of exhausted scheduler thread pool
</li>
<li>[<a href='NA-7503https://noojee.atlassian.net/browse/NA-7503'>NA-7503</a>] - duplicate lead served to 2 agents
</li>
<li>[<a href='NA-7506https://noojee.atlassian.net/browse/NA-7506'>NA-7506</a>] - queue ignores threshold
</li>
<li>[<a href='NA-7537https://noojee.atlassian.net/browse/NA-7537'>NA-7537</a>] - Handset account code not ending up in the CDR
</li>
<li>[<a href='NA-7540https://noojee.atlassian.net/browse/NA-7540'>NA-7540</a>] - Stacktrace: 313928276 Company Hampers with Bite Version: 6.0.1.26
</li>
<li>[<a href='NA-7564https://noojee.atlassian.net/browse/NA-7564'>NA-7564</a>] - Internal call falls through to voicemail
</li>
<li>[<a href='NA-7669https://noojee.atlassian.net/browse/NA-7669'>NA-7669</a>] - IVR Menu needs to offer a 'enter extension no. if you know it option'.
</li>
<li>[<a href='NA-7672https://noojee.atlassian.net/browse/NA-7672'>NA-7672</a>] - route schedule, don't allow end time to be before start time
</li>
<li>[<a href='NA-7677https://noojee.atlassian.net/browse/NA-7677'>NA-7677</a>] - Discrepancy between Blended Agent Status History and Campaign Agent Activity
</li>
<li>[<a href='NA-7682https://noojee.atlassian.net/browse/NA-7682'>NA-7682</a>] - thread pool exhausted due to control panel
</li>
<li>[<a href='NA-7683https://noojee.atlassian.net/browse/NA-7683'>NA-7683</a>] - speed up for lead insert
</li>
<li>[<a href='NA-7693https://noojee.atlassian.net/browse/NA-7693'>NA-7693</a>] - route upgrade, route to target
</li>
<li>[<a href='NA-7694https://noojee.atlassian.net/browse/NA-7694'>NA-7694</a>] - upgrade route schedules
</li>
<li>[<a href='NA-7695https://noojee.atlassian.net/browse/NA-7695'>NA-7695</a>] - back port fix for disabled routes bug
</li>
<li>[<a href='NA-7698https://noojee.atlassian.net/browse/NA-7698'>NA-7698</a>] - default new handsets to routesv2-handset context
</li>
</ul>
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njadmin 5.5.1
New Recording Management system.
...