Noojee Contact 6.5
...
...
Release
...
notes
...
-
...
Noojee
...
Admin
...
-
...
Version
...
6.5.0.x
...
<h2> Improvement
</h2>
...
<ul>
...
<li>[<a
...
href='
...
NA-4161https://noojee.atlassian.net/browse/NA-4161'>NA-4161</
...
a>]
...
-
...
Update
...
create_node.sh
...
for
...
routes
...
v2
...
</li>
...
<li>[<a
...
href='
...
NA-4690https://noojee.atlassian.net/browse/NA-4690'>NA-4690</
...
a>]
...
-
...
Add
...
Disposition
...
Filter
...
to
...
Campaign
...
Summary
...
report
...
</li>
...
<li>[<a
...
href='
...
NA-4905https://noojee.atlassian.net/browse/NA-4905'>NA-4905</
...
a>]
...
- Scroll bar required in dashboard when there are several dashlets outside of screen
</li>
<li>[<a href='NA-5032https://noojee.atlassian.net/browse/NA-5032'>NA-5032</
...
a>]
...
-
...
SMS
...
Disposition
...
Action
...
</li>
...
<li>[<a
...
href='
...
NA-5037https://noojee.atlassian.net/browse/NA-5037'>NA-5037</
...
a>]
...
-
...
Add
...
ability
...
to
...
exclude
...
future
...
days
...
in
...
contact
...
hours
...
</li>
...
<li>[<a
...
href='
...
NA-5066https://noojee.atlassian.net/browse/NA-5066'>NA-5066</
...
a>]
...
-
...
Call
...
Monitor
...
needs
...
a
...
search
...
feature
...
</li>
...
<li>[<a
...
href='
...
NA-5067https://noojee.atlassian.net/browse/NA-5067'>NA-5067</
...
a>]
...
-
...
Call
...
Monitor
...
refresh
...
causes
...
scrolling.
...
</li>
...
<li>[<a
...
href='
...
NA-5071https://noojee.atlassian.net/browse/NA-5071'>NA-5071</
...
a>]
...
-
...
team
...
management
...
-
...
need
...
to
...
be
...
able
...
to
...
search
...
when
...
adding
...
members
...
to
...
a
...
team.
...
</li>
...
<li>[<a
...
href='
...
NA-5081https://noojee.atlassian.net/browse/NA-5081'>NA-5081</
...
a>]
...
-
...
Queue
...
analysis
...
screen
...
-
...
neesds
...
to
...
be
...
scrollable
...
or
...
smaller
...
</li>
...
<li>[<a
...
href='
...
NA-5084https://noojee.atlassian.net/browse/NA-5084'>NA-5084</
...
a>]
...
-
...
Call
...
Editor
...
needs
...
to
...
show
...
call
...
direction.
...
</li>
...
<li>[<a
...
href='
...
NA-5085https://noojee.atlassian.net/browse/NA-5085'>NA-5085</
...
a>]
...
-
...
Call
...
Editor:
...
change
...
duration
...
to
...
display
...
in
...
HH:mm:ss
...
</li>
...
<li>[<a
...
href='
...
NA-5087https://noojee.atlassian.net/browse/NA-5087'>NA-5087</
...
a>]
...
-
...
Call
...
scheduler
...
should
...
take
...
into
...
account
...
business
...
hours
...
</li>
...
<li>[<a
...
href='
...
NA-5096https://noojee.atlassian.net/browse/NA-5096'>NA-5096</
...
a>]
...
-
...
API
...
-
...
update
...
doesn
...
't
...
check
...
the
...
DNC
...
list
...
</li>
...
<li>[<a
...
href='
...
NA-5116https://noojee.atlassian.net/browse/NA-5116'>NA-5116</
...
a>]
...
-
...
Dashboard:
...
add
...
a
...
method
...
to
...
monitor
...
trunks
...
</li>
...
<li>[<a
...
href='
...
NA-5574https://noojee.atlassian.net/browse/NA-5574'>NA-5574</
...
a>]
...
-
...
Limit
...
characters
...
for
...
Area
...
code
...
in
...
offices
...
</li>
...
<li>[<a
...
href='
...
NA-6186https://noojee.atlassian.net/browse/NA-6186'>NA-6186</
...
a>]
...
-
...
Harden
...
connections
...
coming
...
over
...
VPN
...
</li>
...
<li>[<a
...
href='
...
NA-6463https://noojee.atlassian.net/browse/NA-6463'>NA-6463</
...
a>]
...
-
...
Active
...
Directory
...
</li>
...
<li>[<a
...
href='
...
NA-6465https://noojee.atlassian.net/browse/NA-6465'>NA-6465</
...
a>]
...
-
...
Voicemail
...
action
...
should
...
allow
...
to
...
route
...
to
...
voicemail
...
box
...
attached
...
to
...
account.
...
</li>
...
<li>[<a
...
href='
...
NA-6468https://noojee.atlassian.net/browse/NA-6468'>NA-6468</
...
a>]
...
-
...
allow
...
sort
...
order
...
of
...
dispositions
...
for
...
display
...
in
...
agent
...
's
...
contact
...
hub
...
</li>
...
<li>[<a
...
href='
...
NA-6478https://noojee.atlassian.net/browse/NA-6478'>NA-6478</
...
a>]
...
-
...
Better
...
naming
...
of
...
copied
...
dashboards.
...
</li>
...
<li>[<a
...
href='
...
NA-7006https://noojee.atlassian.net/browse/NA-7006'>NA-7006</
...
a>]
...
-
...
Campaign
...
export
...
not
...
logged
...
in
...
audit
...
log
...
</li>
...
<li>[<a
...
href='
...
NA-7045https://noojee.atlassian.net/browse/NA-7045'>NA-7045</
...
a>]
...
-
...
MOHLayout
...
-
...
Add
...
play
...
button
...
</li>
...
<li>[<a
...
href='
...
NA-7257https://noojee.atlassian.net/browse/NA-7257'>NA-7257</
...
a>]
...
-
...
Playlists
...
-
...
Need
...
a
...
delete
...
function
...
</li>
...
<li>[<a
...
href='
...
NA-7339https://noojee.atlassian.net/browse/NA-7339'>NA-7339</
...
a>]
...
-
...
Improvements
...
to
...
the
...
Copy
...
Dashboard
...
dialog
...
</li>
...
<li>[<a
...
href='
...
NA-7370https://noojee.atlassian.net/browse/NA-7370'>NA-7370</
...
a>]
...
-
...
Add
...
a
...
"hide
...
help
...
" button
...
the
...
the
...
help
...
screen
...
</li>
...
<li>[<a
...
href='
...
NA-7468https://noojee.atlassian.net/browse/NA-7468'>NA-7468</
...
a>]
...
-
...
Add "last used" or "last login" to Accounts page
</li>
<li>[<a href='NA-7549https://noojee.atlassian.net/browse/NA-7549'>NA-7549</
...
a>]
...
-
...
Wrap
...
time
...
on
...
queue
...
screen
...
not
...
applicable
...
for
...
contact
...
hub
...
</li>
...
<li>[<a
...
href='
...
NA-7556https://noojee.atlassian.net/browse/NA-7556'>NA-7556</
...
a>]
...
-
...
Need
...
to
...
provide
...
general
...
users
...
with
...
listen/record
...
to
...
their
...
voicemail
...
greeting
...
</li>
...
<li>[<a
...
href='
...
NA-7570https://noojee.atlassian.net/browse/NA-7570'>NA-7570</
...
a>]
...
-
...
Contact
...
hour
...
group
...
should
...
be
...
shown
...
in
...
call
...
editor
...
under
...
lead
...
details
...
</li>
...
<li>[<a
...
href='
...
NA-7634https://noojee.atlassian.net/browse/NA-7634'>NA-7634</
...
a>]
...
-
...
Limit
...
list
...
of
...
allocations
...
that
...
can
...
be
...
selected
...
on
...
multi
...
tenant
...
system
...
for
...
close
...
lead
...
function
...
</li>
...
<li>[<a
...
href='
...
NA-7670https://noojee.atlassian.net/browse/NA-7670'>NA-7670</
...
a>]
...
-
...
Changes
...
to
...
csv
...
layout
...
of
...
Campaign
...
Agent
...
Activity
...
Report
...
</li>
...
<li>[<a
...
href='
...
NA-7685https://noojee.atlassian.net/browse/NA-7685'>NA-7685</
...
a>]
...
-
...
Campaign
...
Team
...
Leaders
...
can
...
't
...
see
...
leads
...
with
...
disp.
...
Multi
...
Dial
...
Abort
...
</li>
...
<li>[<a
...
href='
...
NA-7696https://noojee.atlassian.net/browse/NA-7696'>NA-7696</
...
a>]
...
-
...
Unable
...
to
...
determine
...
which
...
extension
...
and
...
agent
...
answered
...
the
...
call
...
from
...
a
...
queue
...
in
...
routes2
...
debugger.
...
</li>
...
<li>[<a
...
href='
...
NA-7702https://noojee.atlassian.net/browse/NA-7702'>NA-7702</
...
a>]
...
-
...
Ability
...
to
...
login
...
without
...
extension
...
for
...
managers
...
</li>
...
<li>[<a
...
href='
...
NA-7727https://noojee.atlassian.net/browse/NA-7727'>NA-7727</
...
a>]
...
-
...
Improved
...
Voicemail
...
Route
...
Step
...
</li>
...
<li>[<a
...
href='
...
NA-7733https://noojee.atlassian.net/browse/NA-7733'>NA-7733</
...
a>]
...
-
...
Change
...
Route
...
Step
...
Gosub
...
to
...
'Basic'
</li>
...
<li>[<a
...
href='
...
NA-7734https://noojee.atlassian.net/browse/NA-7734'>NA-7734</
...
a>]
...
-
...
Route
...
Target
...
selection
...
-
...
make
...
all
...
columns
...
searchable
...
</li>
...
<li>[<a
...
href='
...
NA-7735https://noojee.atlassian.net/browse/NA-7735'>NA-7735</
...
a>]
...
-
...
Apply
...
search
...
filter
...
when
...
changing
...
from
...
Basic
...
to
...
Advanced
...
in
...
Route
...
Step
...
</li>
...
<li>[<a
...
href='
...
NA-7736https://noojee.atlassian.net/browse/NA-7736'>NA-7736</
...
a>]
...
-
...
Show
...
which
...
handset
...
answered
...
from
...
a
...
queue
...
in
...
route2
...
debugger
...
</li>
...
<li>[<a
...
href='
...
NA-7756https://noojee.atlassian.net/browse/NA-7756'>NA-7756</
...
a>]
...
-
...
Lead
...
injection
...
API
...
-
...
force
...
single
...
threaded.
...
</li>
...
<li>[<a
...
href='
...
NA-7758https://noojee.atlassian.net/browse/NA-7758'>NA-7758</
...
a>]
...
-
...
Call
...
Editor
...
-
...
make
...
the
...
lead
...
id
...
a
...
default
...
field
...
</li>
...
<li>[<a
...
href='
...
NA-7761https://noojee.atlassian.net/browse/NA-7761'>NA-7761</
...
a>]
...
-
...
Contact
...
Hub
...
removes
...
Noojee
...
Vision
...
users
...
from
...
their
...
queues
...
</li>
...
<li>[<a
...
href='
...
NA-7774https://noojee.atlassian.net/browse/NA-7774'>NA-7774</
...
a>]
...
-
...
Allow
...
leads
...
to
...
be
...
unclosed
...
when
...
updated
...
in
...
call
...
editor
...
to
...
a
...
call
...
back
...
type
...
disposition
...
</li>
...
</ul>
...
<h2> New Feature
</h2>
...
<ul>
...
<li>[<a
...
href='
...
NA-5040https://noojee.atlassian.net/browse/NA-5040'>NA-5040</
...
a>]
...
-
...
Lead
...
Actions
...
that
...
can
...
be
...
scheduled
...
to
...
update
...
leads
...
</li>
...
<li>[<a
...
href='
...
NA-5079https://noojee.atlassian.net/browse/NA-5079'>NA-5079</
...
a>]
...
-
...
Report
...
to
...
list
...
skills
...
for
...
each
...
agent.
...
</li>
...
<li>[<a
...
href='
...
NA-5931https://noojee.atlassian.net/browse/NA-5931'>NA-5931</
...
a>]
...
-
...
implement
...
ring
...
strategies
...
</li>
...
<li>[<a
...
href='
...
NA-5932https://noojee.atlassian.net/browse/NA-5932'>NA-5932</
...
a>]
...
-
...
create
...
queue
...
core
...
</li>
...
<li>[<a
...
href='
...
NA-6691https://noojee.atlassian.net/browse/NA-6691'>NA-6691</
...
a>]
...
-
...
Add
...
Extended
...
Wrap
...
and
...
Preview
...
to
...
Dashboard
...
data
...
sources
...
</li>
...
<li>[<a
...
href='
...
NA-6692https://noojee.atlassian.net/browse/NA-6692'>NA-6692</
...
a>]
...
-
...
Dashboard
...
-
...
ability
...
to
...
report
...
on
...
pause
...
codes
...
</li>
...
<li>[<a
...
href='
...
NA-6874https://noojee.atlassian.net/browse/NA-6874'>NA-6874</
...
a>]
...
-
...
new
...
landing
...
page
...
with
...
charts
...
and
...
launch
...
buttons
...
</li>
...
<li>[<a
...
href='
...
NA-6993https://noojee.atlassian.net/browse/NA-6993'>NA-6993</
...
a>]
...
-
...
Ability
...
to
...
pause
...
allocations
...
in
...
the
...
Campaigns
...
screen
...
</li>
...
<li>[<a
...
href='
...
NA-7024https://noojee.atlassian.net/browse/NA-7024'>NA-7024</
...
a>]
...
-
...
Extended
...
disposition
...
list
...
in
...
Contact
...
Hub
...
to
...
fill
...
available
...
space
...
</li>
...
<li>[<a
...
href='
...
NA-7072https://noojee.atlassian.net/browse/NA-7072'>NA-7072</
...
a>]
...
-
...
Add
...
dashlet
...
to
...
show
...
which
...
virtual
...
allocations
...
agents
...
are
...
working
...
on
...
</li>
...
<li>[<a
...
href='
...
NA-7371https://noojee.atlassian.net/browse/NA-7371'>NA-7371</
...
a>]
...
-
...
Add "duration" to displayable fields in Campaign Call Editor
</li>
<li>[<a href='NA-7394https://noojee.atlassian.net/browse/NA-7394'>NA-7394</
...
a>]
...
- Allow searching for undialled lead from call editor so they can be manually dialled
</li>
<li>[<a href='NA-7535https://noojee.atlassian.net/browse/NA-7535'>NA-7535</
...
a>]
...
-
...
Provide
...
a
...
way
...
to
...
upload
...
a
...
list
...
of
...
numbers
...
into
...
exiting
...
Private
...
DNC
...
List
...
</li>
...
</ul>
...
<h2> Bug
</h2>
...
<ul>
...
<li>[<a
...
href='
...
NA-5054https://noojee.atlassian.net/browse/NA-5054'>NA-5054</
...
a>]
...
-
...
SMS
...
Action
...
Dispostion
...
rejecting
...
some
...
messages
...
due
...
to
...
%
...
</li>
...
<li>[<a
...
href='
...
NA-5614https://noojee.atlassian.net/browse/NA-5614'>NA-5614</
...
a>]
...
- dont record fully external calls caused by attended transfer from a handset
</li>
<li>[<a href='NA-6146https://noojee.atlassian.net/browse/NA-6146'>NA-6146</
...
a>]
...
-
...
hot
...
key
...
dialer
...
may
...
be
...
broken
...
by
...
removal
...
of
...
routes
...
v1
...
</li>
...
<li>[<a
...
href='
...
NA-6148https://noojee.atlassian.net/browse/NA-6148'>NA-6148</
...
a>]
...
-
...
reports
...
possibly
...
broken
...
by
...
removing
...
routes
...
v1
...
</li>
...
<li>[<a
...
href='
...
NA-6431https://noojee.atlassian.net/browse/NA-6431'>NA-6431</
...
a>]
...
-
...
queue
...
features
...
to
...
test
...
</li>
...
<li>[<a
...
href='
...
NA-6502https://noojee.atlassian.net/browse/NA-6502'>NA-6502</
...
a>]
...
- need to re-instate ast db sync for the trunk family, it's used for 000
</li>
<li>[<a href='NA-6679https://noojee.atlassian.net/browse/NA-6679'>NA-6679</
...
a>]
...
-
...
add
...
check
...
box
...
to
...
"exit
...
opion
...
number
...
" on
...
IVR
...
to
...
"return
...
to
...
parent"
</li>
...
<li>[<a
...
href='
...
NA-6696https://noojee.atlassian.net/browse/NA-6696'>NA-6696</
...
a>]
...
-
...
remove
...
TEMPLATE
...
from
...
ScheduleTypeEnum
...
</li>
...
<li>[<a
...
href='
...
NA-6901https://noojee.atlassian.net/browse/NA-6901'>NA-6901</
...
a>]
...
-
...
Recordings
...
using
...
the
...
API
...
stop/start
...
method
...
can
...
get
...
wrong
...
uniqueID
...
</li>
...
<li>[<a
...
href='
...
NA-6984https://noojee.atlassian.net/browse/NA-6984'>NA-6984</
...
a>]
...
-
...
Queue
...
Status
...
missing
...
after
...
extension
...
steal.
...
</li>
...
<li>[<a
...
href='
...
NA-6990https://noojee.atlassian.net/browse/NA-6990'>NA-6990</
...
a>]
...
-
...
Playing
...
EIC
...
message
...
in
...
inbound
...
puts
...
agent
...
in
...
wrap.
...
</li>
...
<li>[<a
...
href='
...
NA-7007https://noojee.atlassian.net/browse/NA-7007'>NA-7007</
...
a>]
...
-
...
Bulk
...
import
...
of
...
accounts
...
not
...
adding
...
to
...
global
...
team
...
</li>
...
<li>[<a
...
href='
...
NA-7041https://noojee.atlassian.net/browse/NA-7041'>NA-7041</
...
a>]
...
-
...
Unanswered
...
Calls
...
report
...
-
...
inconsistent
...
data
...
</li>
...
<li>[<a
...
href='
...
NA-7042https://noojee.atlassian.net/browse/NA-7042'>NA-7042</
...
a>]
...
-
...
Stacktrace:
...
1830469507
...
Company
...
Rockin
...
Direct
...
Version:
...
5.5.3.38
...
</li>
...
<li>[<a
...
href='
...
NA-7047https://noojee.atlassian.net/browse/NA-7047'>NA-7047</
...
a>]
...
-
...
NPE
...
-
...
when
...
exiting
...
contact
...
hub
...
</li>
...
<li>[<a
...
href='
...
NA-7048https://noojee.atlassian.net/browse/NA-7048'>NA-7048</
...
a>]
...
-
...
Contact
...
hub
...
Button
...
bar
...
not
...
refreshing
...
properly
...
</li>
...
<li>[<a
...
href='
...
NA-7049https://noojee.atlassian.net/browse/NA-7049'>NA-7049</
...
a>]
...
-
...
Changing
...
agents
...
skills
...
does
...
not
...
always
...
take
...
effect
...
</li>
...
<li>[<a
...
href='
...
NA-7052https://noojee.atlassian.net/browse/NA-7052'>NA-7052</
...
a>]
...
-
...
Stacktrace:
...
4236735368
...
Company
...
Comm
...
Direct
...
Version:
...
5.5.3.38
...
</li>
...
<li>[<a
...
href='
...
NA-7062https://noojee.atlassian.net/browse/NA-7062'>NA-7062</
...
a>]
...
-
...
Queues
...
-
...
Least
...
Recent
...
</li>
...
<li>[<a
...
href='
...
NA-7066https://noojee.atlassian.net/browse/NA-7066'>NA-7066</
...
a>]
...
-
...
Route
...
-
...
Set
...
CallerID
...
(Name/Brand)
...
not
...
displaying
...
on
...
handset
...
</li>
...
<li>[<a
...
href='
...
NA-7067https://noojee.atlassian.net/browse/NA-7067'>NA-7067</
...
a>]
...
-
...
Ring
...
all
...
queue
...
-
...
contact
...
hub
...
data
...
not
...
removed
...
if
...
other
...
agent
...
answers
...
</li>
...
<li>[<a
...
href='
...
NA-7069https://noojee.atlassian.net/browse/NA-7069'>NA-7069</
...
a>] - Round robin - not going to all phones
</li>
<li>[<a href='NA-7073https://noojee.atlassian.net/browse/NA-7073'>NA-7073</
...
a>]
...
-
...
NPE
...
-
...
Trunk
...
message
...
in
...
logs
...
</li>
...
<li>[<a
...
href='
...
NA-7075https://noojee.atlassian.net/browse/NA-7075'>NA-7075</
...
a>]
...
-
...
ring
...
all
...
race
...
condition
...
</li>
...
<li>[<a
...
href='
...
NA-7079https://noojee.atlassian.net/browse/NA-7079'>NA-7079</
...
a>]
...
-
...
Stacktrace:
...
3761700692
...
Company
...
candc
...
Version:
...
5.5.3.38
...
</li>
...
<li>[<a
...
href='
...
NA-7080https://noojee.atlassian.net/browse/NA-7080'>NA-7080</
...
a>]
...
-
...
FileNotFoundException
...
when
...
uploading
...
files
...
to
...
a
...
playlist
...
</li>
...
<li>[<a
...
href='
...
NA-7254https://noojee.atlassian.net/browse/NA-7254'>NA-7254</
...
a>]
...
-
...
Playlists
...
-
...
Changing
...
order
...
of
...
recordings
...
does
...
nothing
...
</li>
...
<li>[<a
...
href='
...
NA-7256https://noojee.atlassian.net/browse/NA-7256'>NA-7256</
...
a>]
...
-
...
Playlists
...
-
...
overwriting
...
file
...
adds
...
new
...
file
...
</li>
...
<li>[<a
...
href='
...
NA-7261https://noojee.atlassian.net/browse/NA-7261'>NA-7261</
...
a>]
...
-
...
Agent
...
seems
...
to
...
long
...
into
...
wrong
...
"state".
</li>
...
<li>[<a
...
href='
...
NA-7263https://noojee.atlassian.net/browse/NA-7263'>NA-7263</
...
a>]
...
-
...
Stacktrace:
...
1949821148
...
Company
...
Just
...
Wines
...
Version:
...
5.5.3.38
...
</li>
...
<li>[<a
...
href='
...
NA-7265https://noojee.atlassian.net/browse/NA-7265'>NA-7265</
...
a>]
...
-
...
Queue
...
Behaviour
...
-
...
Priority
...
</li>
...
<li>[<a
...
href='
...
NA-7280https://noojee.atlassian.net/browse/NA-7280'>NA-7280</
...
a>]
...
-
...
NPE
...
during
...
import
...
</li>
...
<li>[<a
...
href='
...
NA-7310https://noojee.atlassian.net/browse/NA-7310'>NA-7310</
...
a>]
...
-
...
store
...
bmm
...
and
...
moh
...
audio
...
in
...
db
...
and
...
sync
...
to
...
file
...
system
...
at
...
startup
...
</li>
...
<li>[<a
...
href='
...
NA-7311https://noojee.atlassian.net/browse/NA-7311'>NA-7311</
...
a>]
...
-
...
move
...
voicemail
...
to
...
db
...
</li>
...
<li>[<a
...
href='
...
NA-7333https://noojee.atlassian.net/browse/NA-7333'>NA-7333</
...
a>]
...
- Queue - agent not receiving calls after transfer.
</li>
<li>[<a href='NA-7355https://noojee.atlassian.net/browse/NA-7355'>NA-7355</
...
a>]
...
-
...
Queued
...
call
...
priority
...
issue.
...
</li>
...
<li>[<a
...
href='
...
NA-7358https://noojee.atlassian.net/browse/NA-7358'>NA-7358</
...
a>]
...
-
...
Agent
...
left
...
in
...
extended
...
wrap
...
at
...
end
...
of
...
call.
...
</li>
...
<li>[<a
...
href='
...
NA-7361https://noojee.atlassian.net/browse/NA-7361'>NA-7361</
...
a>]
...
-
...
prevent
...
entry
...
of
...
invalid
...
foreign
...
extensions
...
</li>
...
<li>[<a
...
href='
...
NA-7368https://noojee.atlassian.net/browse/NA-7368'>NA-7368</
...
a>]
...
-
...
make
...
tomcat
...
run
...
db
...
upgrade
...
scripts
...
</li>
...
<li>[<a
...
href='
...
NA-7369https://noojee.atlassian.net/browse/NA-7369'>NA-7369</
...
a>]
...
-
...
mods
...
for
...
db
...
upgrade
...
and
...
backup
...
to
...
observe
...
the
...
host
...
name
...
</li>
...
<li>[<a
...
href='
...
NA-7380https://noojee.atlassian.net/browse/NA-7380'>NA-7380</
...
a>]
...
-
...
Inbound
...
Queue
...
Details
...
and
...
Queue
...
Route
...
Details
...
reports
...
broken
...
</li>
...
<li>[<a
...
href='
...
NA-7381https://noojee.atlassian.net/browse/NA-7381'>NA-7381</
...
a>]
...
-
...
Campaign
...
Template
...
-
...
Voicemail
...
route
...
not
...
working
...
</li>
...
<li>[<a
...
href='
...
NA-7382https://noojee.atlassian.net/browse/NA-7382'>NA-7382</
...
a>]
...
-
...
New
...
Agent
...
Status
...
dashboard
...
-
...
only
...
one
...
agent
...
</li>
...
<li>[<a
...
href='
...
NA-7383https://noojee.atlassian.net/browse/NA-7383'>NA-7383</
...
a>]
...
-
...
NPE
...
-
...
clicking
...
back
...
button
...
in
...
export
...
precess
...
</li>
...
<li>[<a
...
href='
...
NA-7384https://noojee.atlassian.net/browse/NA-7384'>NA-7384</
...
a>]
...
-
...
NPE
...
when
...
playing
...
around
...
in
...
Queue
...
-
...
messages
...
screen
...
</li>
...
<li>[<a
...
href='
...
NA-7385https://noojee.atlassian.net/browse/NA-7385'>NA-7385</
...
a>]
...
-
...
Playlists
...
-
...
Shuffle
...
doesn
...
't
...
seem
...
to
...
work
...
</li>
...
<li>[<a
...
href='
...
NA-7388https://noojee.atlassian.net/browse/NA-7388'>NA-7388</
...
a>]
...
-
...
Dashboard
...
Copy
...
-
...
fails
...
to
...
copy
...
spreadsheet.
...
</li>
...
<li>[<a
...
href='
...
NA-7452https://noojee.atlassian.net/browse/NA-7452'>NA-7452</
...
a>]
...
-
...
MySQLSyntaxErrorException
...
when
...
adding
...
voicemail
...
route
...
to
...
template
...
</li>
...
<li>[<a
...
href='
...
NA-7453https://noojee.atlassian.net/browse/NA-7453'>NA-7453</
...
a>]
...
-
...
prompt
...
user
...
for
...
voicemail
...
box
...
</li>
...
<li>[<a
...
href='
...
NA-7532https://noojee.atlassian.net/browse/NA-7532'>NA-7532</
...
a>]
...
-
...
Call
...
Editor
...
-
...
Callback
...
Date
...
</li>
...
<li>[<a
...
href='
...
NA-7533https://noojee.atlassian.net/browse/NA-7533'>NA-7533</
...
a>]
...
-
...
...
template
...
issue
...
</li>
...
<li>[<a
...
href='
...
NA-7534https://noojee.atlassian.net/browse/NA-7534'>NA-7534</
...
a>]
...
-
...
Private
...
DNC
...
Upload
...
-
...
allows
...
duplicate
...
names
...
</li>
...
<li>[<a
...
href='
...
NA-7536https://noojee.atlassian.net/browse/NA-7536'>NA-7536</
...
a>]
...
-
...
CampaignAllocations
...
crud
...
screen
...
retains
...
filter
...
</li>
...
<li>[<a
...
href='
...
NA-7541https://noojee.atlassian.net/browse/NA-7541'>NA-7541</
...
a>]
...
-
...
Unknown
...
column
...
'EXTENDEDDISPOSITION' in 'field list'
</li>
...
<li>[<a
...
href='
...
NA-7542https://noojee.atlassian.net/browse/NA-7542'>NA-7542</
...
a>]
...
-
...
Hot
...
Key
...
Dialer
...
-
...
Couldn
...
't
...
find
...
layout
...
id
...
undefined
...
</li>
...
<li>[<a
...
href='
...
NA-7543https://noojee.atlassian.net/browse/NA-7543'>NA-7543</
...
a>] - Hotkey Dialer Screen - shows object name for allocation
</li>
<li>[<a href='NA-7544https://noojee.atlassian.net/browse/NA-7544'>NA-7544</
...
a>]
...
-
...
hotkey
...
dialler
...
showing
...
negative
...
number
...
for
...
"No
...
Answer"
</li>
...
<li>[<a
...
href='
...
NA-7545https://noojee.atlassian.net/browse/NA-7545'>NA-7545</
...
a>]
...
-
...
Hotkey
...
dialler
...
doesn
...
't
...
always
...
correctly
...
identify
...
call
...
answered.
...
</li>
...
<li>[<a
...
href='
...
NA-7546https://noojee.atlassian.net/browse/NA-7546'>NA-7546</
...
a>]
...
-
...
UI
...
issues
...
after
...
using
...
the
...
hotkey
...
dialler
...
</li>
...
<li>[<a
...
href='
...
NA-7547https://noojee.atlassian.net/browse/NA-7547'>NA-7547</
...
a>]
...
-
...
Inbound
...
call
...
stays
...
connected
...
when
...
hung-up
...
by
...
agent
...
's
...
handset.
...
</li>
...
<li>[<a
...
href='
...
NA-7548https://noojee.atlassian.net/browse/NA-7548'>NA-7548</
...
a>]
...
-
...
Inbound
...
calls
...
to
...
queue
...
showing
...
up
...
as
...
"On
...
call
...
(Out)
...
" in
...
noojee
...
vision.
...
</li>
...
<li>[<a
...
href='
...
NA-7550https://noojee.atlassian.net/browse/NA-7550'>NA-7550</
...
a>]
...
-
...
Changing
...
Queue
...
or
...
timeout
...
is
...
not
...
reflected
...
in
...
the
...
comment
...
</li>
...
<li>[<a
...
href='
...
NA-7551https://noojee.atlassian.net/browse/NA-7551'>NA-7551</
...
a>]
...
-
...
Agent
...
not
...
removed
...
from
...
queue
...
properly.
...
</li>
...
<li>[<a
...
href='
...
NA-7553https://noojee.atlassian.net/browse/NA-7553'>NA-7553</
...
a>]
...
-
...
Stacktrace:
...
422107914
...
Company
...
J
...
&
...
amp; C
...
Advertising
...
Version:
...
6.0.1.24
...
</li>
...
<li>[<a
...
href='
...
NA-7554https://noojee.atlassian.net/browse/NA-7554'>NA-7554</
...
a>]
...
-
...
Voicemail
...
Layout
...
For
...
Agents
...
-
...
Ring
...
back
...
using
...
dial
...
button
...
fails
...
</li>
...
<li>[<a
...
href='
...
NA-7555https://noojee.atlassian.net/browse/NA-7555'>NA-7555</
...
a>]
...
-
...
Getting
...
into
...
voicemail
...
using
...
*3
...
not
...
working
...
</li>
...
<li>[<a
...
href='
...
NA-7557https://noojee.atlassian.net/browse/NA-7557'>NA-7557</
...
a>]
...
-
...
When
...
creating
...
a
...
new
...
hot-key
...
dialler,
...
should
...
clear
...
out
...
stats
...
for
...
the
...
previous
...
one.
...
</li>
...
<li>[<a
...
href='
...
NA-7560https://noojee.atlassian.net/browse/NA-7560'>NA-7560</
...
a>]
...
-
...
Agent
...
in
...
extended
...
wrap
...
after
...
leaving
...
contact
...
hub
...
</li>
...
<li>[<a
...
href='
...
NA-7561https://noojee.atlassian.net/browse/NA-7561'>NA-7561</
...
a>]
...
-
...
Voicemail
...
provision
...
-
...
refresh
...
after
...
save
...
</li>
...
<li>[<a
...
href='
...
NA-7564https://noojee.atlassian.net/browse/NA-7564'>NA-7564</
...
a>]
...
-
...
Internal
...
call
...
falls
...
through
...
to
...
voicemail
...
</li>
...
<li>[<a
...
href='
...
NA-7565https://noojee.atlassian.net/browse/NA-7565'>NA-7565</
...
a>]
...
-
...
Route
...
Campaigner
...
Agent
...
Dial-in
...
has
...
no
...
steps
...
</li>
...
<li>[<a
...
href='
...
NA-7566https://noojee.atlassian.net/browse/NA-7566'>NA-7566</
...
a>]
...
-
...
Voicemail
...
issues
...
</li>
...
<li>[<a
...
href='
...
NA-7567https://noojee.atlassian.net/browse/NA-7567'>NA-7567</
...
a>]
...
-
...
change
...
dispositions
...
so
...
as
...
to
...
not
...
reset
...
no-answer
...
count
...
</li>
...
<li>[<a
...
href='
...
NA-7568https://noojee.atlassian.net/browse/NA-7568'>NA-7568</
...
a>]
...
-
...
transfer
...
with
...
hangup
...
lead
...
to
...
agent
...
on
...
phone
...
ready
...
for
...
next
...
call
...
</li>
...
<li>[<a
...
href='
...
NA-7569https://noojee.atlassian.net/browse/NA-7569'>NA-7569</
...
a>]
...
-
...
failed
...
transfer
...
due
...
to
...
non
...
Quiescent
...
-
...
channels
...
stayed
...
up
...
</li>
...
<li>[<a
...
href='
...
NA-7574https://noojee.atlassian.net/browse/NA-7574'>NA-7574</
...
a>]
...
- Phantom call stuck in queue
</li>
...
<li>[<a
...
href='
...
NA-7575https://noojee.atlassian.net/browse/NA-7575'>NA-7575</
...
a>]
...
-
...
Noojee
...
Vision
...
-
...
Wrap
...
dialog
...
not
...
appearing
...
</li>
...
<li>[<a
...
href='
...
NA-7577https://noojee.atlassian.net/browse/NA-7577'>NA-7577</
...
a>]
...
-
...
BMM's broken
</li>
...
<li>[<a
...
href='
...
NA-7585https://noojee.atlassian.net/browse/NA-7585'>NA-7585</
...
a>]
...
-
...
Voicemail
...
Config
...
-
...
Misleading
...
error
...
message
...
when
...
attempt
...
to
...
play
...
back
...
empty
...
greeting
...
</li>
...
<li>[<a
...
href='
...
NA-7586https://noojee.atlassian.net/browse/NA-7586'>NA-7586</
...
a>] - Voicemail Configuration - Error when recording message.
</li>
<li>[<a href='NA-7587https://noojee.atlassian.net/browse/NA-7587'>NA-7587</
...
a>]
...
-
...
Attended
...
transfer
...
to
...
queue
...
-
...
message
...
box
...
blank
...
</li>
...
<li>[<a
...
href='
...
NA-7589https://noojee.atlassian.net/browse/NA-7589'>NA-7589</
...
a>]
...
-
...
Lock
...
Exception
...
occurs
...
when
...
doing
...
transfers.
...
</li>
...
<li>[<a
...
href='
...
NA-7590https://noojee.atlassian.net/browse/NA-7590'>NA-7590</
...
a>]
...
-
...
Attended
...
Transfer
...
via
...
queue
...
issue
...
</li>
...
<li>[<a
...
href='
...
NA-7602https://noojee.atlassian.net/browse/NA-7602'>NA-7602</
...
a>]
...
-
...
Contacts
...
page
...
-
...
Click
...
extension
...
uses
...
wrong
...
CLI
...
</li>
...
<li>[<a
...
href='
...
NA-7605https://noojee.atlassian.net/browse/NA-7605'>NA-7605</
...
a>]
...
-
...
API
...
Dial
...
-
...
Calls
...
to
...
external
...
number
...
fails
...
</li>
...
<li>[<a
...
href='
...
NA-7606https://noojee.atlassian.net/browse/NA-7606'>NA-7606</
...
a>]
...
-
...
Manual
...
call
...
between
...
two
...
handsets
...
using
...
External
...
CallerID
...
set
...
on
...
originating
...
handset.
...
</li>
...
<li>[<a
...
href='
...
NA-7607https://noojee.atlassian.net/browse/NA-7607'>NA-7607</
...
a>]
...
-
...
API
...
dial
...
between
...
handsets
...
-
...
CallerID
...
Name
...
wrong
...
</li>
...
<li>[<a
...
href='
...
NA-7608https://noojee.atlassian.net/browse/NA-7608'>NA-7608</
...
a>]
...
-
...
CLID
...
borked
...
when
...
falling
...
back
...
to
...
routes
...
v1
...
from
...
routes
...
v2
...
</li>
...
<li>[<a
...
href='
...
NA-7609https://noojee.atlassian.net/browse/NA-7609'>NA-7609</
...
a>]
...
-
...
Timeout
...
Exception
...
</li>
...
<li>[<a
...
href='
...
NA-7610https://noojee.atlassian.net/browse/NA-7610'>NA-7610</
...
a>]
...
-
...
contention
...
logging
...
a
...
user
...
out
...
of
...
their
...
queues
...
</li>
...
<li>[<a
...
href='
...
NA-7611https://noojee.atlassian.net/browse/NA-7611'>NA-7611</
...
a>]
...
-
...
Put
...
40
...
calls
...
into
...
Robtest
...
at
...
the
...
same
...
time.
...
Thread
...
Pool
...
Warning
...
</li>
...
<li>[<a
...
href='
...
NA-7614https://noojee.atlassian.net/browse/NA-7614'>NA-7614</
...
a>]
...
-
...
MySQLTransactionRollbackException
...
under
...
load
...
</li>
...
<li>[<a
...
href='
...
NA-7615https://noojee.atlassian.net/browse/NA-7615'>NA-7615</
...
a>]
...
-
...
changed
...
commit
...
(Save)
...
in
...
base
...
crud
...
</li>
...
<li>[<a
...
href='
...
NA-7619https://noojee.atlassian.net/browse/NA-7619'>NA-7619</
...
a>]
...
-
...
Route
...
to
...
queue
...
from
...
handset.
...
Strange
...
step
...
number
...
in
...
recordings.
...
</li>
...
<li>[<a
...
href='
...
NA-7620https://noojee.atlassian.net/browse/NA-7620'>NA-7620</
...
a>]
...
-
...
Route
...
Step
...
Group
...
Ring
...
-
...
allows
...
spaces
...
between
...
commas.
...
</li>
...
<li>[<a
...
href='
...
NA-7622https://noojee.atlassian.net/browse/NA-7622'>NA-7622</
...
a>]
...
-
...
Contact
...
Hub:
...
Extended
...
Wrap
...
mis-reported
...
when
...
'Redial' used on back of inbound call
</li>
...
<li>[<a
...
href='
...
NA-7623https://noojee.atlassian.net/browse/NA-7623'>NA-7623</
...
a>]
...
-
...
Is
...
the
...
Queue
...
Agents
...
Report
...
working
...
for
...
6.5
...
</li>
...
<li>[<a
...
href='
...
NA-7625https://noojee.atlassian.net/browse/NA-7625'>NA-7625</
...
a>]
...
-
...
*8
...
not
...
working
...
for
...
queued
...
calls
...
</li>
...
<li>[<a
...
href='
...
NA-7626https://noojee.atlassian.net/browse/NA-7626'>NA-7626</
...
a>]
...
-
...
NPE
...
to
...
do
...
with
...
queues
...
</li>
...
<li>[<a
...
href='
...
NA-7628https://noojee.atlassian.net/browse/NA-7628'>NA-7628</
...
a>]
...
-
...
Transfer
...
To
...
queue
...
issue
...
</li>
...
<li>[<a
...
href='
...
NA-7632https://noojee.atlassian.net/browse/NA-7632'>NA-7632</
...
a>]
...
-
...
at
...
the
...
end
...
of
...
an
...
inbound
...
call
...
in
...
blended
...
contact
...
hub
...
user
...
status
...
remains
...
"extended
...
wrap"
</li>
...
<li>[<a
...
href='
...
NA-7633https://noojee.atlassian.net/browse/NA-7633'>NA-7633</
...
a>]
...
-
...
login
...
and
...
logout
...
of
...
agents
...
affecting
...
other
...
agents
...
queue
...
login
...
state
...
</li>
...
<li>[<a
...
href='
...
NA-7644https://noojee.atlassian.net/browse/NA-7644'>NA-7644</
...
a>]
...
-
...
things
...
to
...
check
...
</li>
...
<li>[<a
...
href='
...
NA-7659https://noojee.atlassian.net/browse/NA-7659'>NA-7659</
...
a>]
...
-
...
queuelayout
...
preview
...
doesn
...
't
...
update
...
after
...
save
...
-
...
you
...
have
...
to
...
change
...
records
...
</li>
...
<li>[<a
...
href='
...
NA-7660https://noojee.atlassian.net/browse/NA-7660'>NA-7660</
...
a>]
...
-
...
when
...
queues
...
are
...
in
...
a
...
partial
...
state
...
,
...
the
...
pause/resume
...
buttons
...
don
...
't
...
work
...
in
...
noojee
...
vision
...
</li>
...
<li>[<a
...
href='
...
NA-7662https://noojee.atlassian.net/browse/NA-7662'>NA-7662</
...
a>]
...
-
...
when
...
in
...
partial
...
state
...
can
...
't
...
stop
...
an
...
agent
...
from
...
dashboard
...
</li>
...
<li>[<a
...
href='
...
NA-7663https://noojee.atlassian.net/browse/NA-7663'>NA-7663</
...
a>]
...
-
...
in
...
partial
...
state
...
paused
...
from
...
dash
...
board,
...
had
...
to
...
stop
...
each
...
individual
...
queue
...
before
...
starting
...
or
...
stopping
...
</li>
...
<li>[<a
...
href='
...
NA-7664https://noojee.atlassian.net/browse/NA-7664'>NA-7664</
...
a>]
...
- can't stop/pause?
...
due
...
to
...
deleted
...
queue
...
</li>
...
<li>[<a
...
href='
...
NA-7665https://noojee.atlassian.net/browse/NA-7665'>NA-7665</
...
a>]
...
-
...
can't log off paused agent?
</li>
...
<li>[<a
...
href='
...
NA-7666https://noojee.atlassian.net/browse/NA-7666'>NA-7666</
...
a>]
...
-
...
put
...
10
...
calls
...
in
...
to
...
queue,
...
hang
...
all
...
up.
...
they
...
remain
...
in
...
UIQueue
...
for
...
1
...
minute
...
after
...
</li>
...
<li>[<a
...
href='
...
NA-7667https://noojee.atlassian.net/browse/NA-7667'>NA-7667</
...
a>]
...
-
...
breakage
...
when
...
deleting
...
a
...
queue
...
</li>
...
<li>[<a
...
href='
...
NA-7668https://noojee.atlassian.net/browse/NA-7668'>NA-7668</
...
a>]
...
- agent in contact hub gets no wrap period after a transfer
</li>
<li>[<a href='NA-7676https://noojee.atlassian.net/browse/NA-7676'>NA-7676</
...
a>]
...
-
...
add
...
validator
...
for
...
unique
...
trunk
...
names
...
</li>
...
<li>[<a
...
href='
...
NA-7681https://noojee.atlassian.net/browse/NA-7681'>NA-7681</
...
a>]
...
-
...
make
...
terminateOldDuplicatePusher
...
work
...
</li>
...
<li>[<a
...
href='
...
NA-7686https://noojee.atlassian.net/browse/NA-7686'>NA-7686</
...
a>]
...
-
...
Multitenant
...
system
...
campaign
...
manager
...
needs
...
to
...
be
...
able
...
to
...
edit
...
overdial
...
leads
...
that
...
don
...
't
...
have
...
ownership
...
</li>
...
<li>[<a
...
href='
...
NA-7688https://noojee.atlassian.net/browse/NA-7688'>NA-7688</
...
a>]
...
-
...
removing
...
skill
...
from
...
agent
...
didn
...
't
...
remove
...
it
...
from
...
the
...
queue
...
</li>
...
<li>[<a
...
href='
...
NA-7690https://noojee.atlassian.net/browse/NA-7690'>NA-7690</
...
a>]
...
-
...
Stacktrace:
...
1312554352
...
Company
...
Calltime
...
...
Version:
...
6.0.1.34
...
</li>
...
<li>[<a
...
href='
...
NA-7697https://noojee.atlassian.net/browse/NA-7697'>NA-7697</
...
a>]
...
-
...
day
...
of
...
week
...
field
...
reports
...
as
...
dirty
...
with
...
multiple
...
route
...
schedules
...
in
...
a
...
single
...
route
...
</li>
...
<li>[<a
...
href='
...
NA-7709https://noojee.atlassian.net/browse/NA-7709'>NA-7709</
...
a>]
...
-
...
Stacktrace:
...
3677878036
...
Company
...
Mr
...
Duct
...
Cleaning
...
...
Version:
...
6.0.1.35
...
</li>
...
<li>[<a
...
href='
...
NA-7710https://noojee.atlassian.net/browse/NA-7710'>NA-7710</
...
a>]
...
-
...
Stacktrace:
...
3203254012
...
Company
...
Mr
...
Duct
...
Cleaning
...
...
Version:
...
6.0.1.35
...
</li>
...
<li>[<a
...
href='
...
NA-7715https://noojee.atlassian.net/browse/NA-7715'>NA-7715</
...
a>]
...
-
...
Stacktrace:
...
3620117305
...
Company
...
candc
...
...
Version:
...
6.0.1.35
...
</li>
...
<li>[<a
...
href='
...
NA-7718https://noojee.atlassian.net/browse/NA-7718'>NA-7718</
...
a>]
...
-
...
QA
...
members
...
don
...
't
...
see
...
teams
...
agents
...
in
...
recording
...
advanced
...
tab
...
</li>
...
<li>[<a
...
href='
...
NA-7720https://noojee.atlassian.net/browse/NA-7720'>NA-7720</
...
a>]
...
-
...
Log
...
Step
...
doesn
...
't
...
show
...
help.
...
</li>
...
<li>[<a
...
href='
...
NA-7724https://noojee.atlassian.net/browse/NA-7724'>NA-7724</
...
a>]
...
-
...
Stacktrace:
...
1536477316
...
Company
...
candc
...
...
Version:
...
6.0.1.35
...
</li>
...
<li>[<a
...
href='
...
NA-7726https://noojee.atlassian.net/browse/NA-7726'>NA-7726</
...
a>]
...
-
...
Stacktrace:
...
597043591
...
Company
...
candc
...
...
Version:
...
6.0.1.35
...
</li>
...
<li>[<a
...
href='
...
NA-7741https://noojee.atlassian.net/browse/NA-7741'>NA-7741</
...
a>]
...
-
...
Route
...
step
...
doesn
...
't
...
display
...
help.
...
</li>
...
<li>[<a
...
href='
...
NA-7742https://noojee.atlassian.net/browse/NA-7742'>NA-7742</
...
a>]
...
-
...
handle
...
DND
...
setting
...
for
...
phones
...
in
...
queues
...
</li>
...
<li>[<a
...
href='
...
NA-7743https://noojee.atlassian.net/browse/NA-7743'>NA-7743</
...
a>]
...
- lost answered added incorrectly
</li>
...
<li>[<a
...
href='
...
NA-7755https://noojee.atlassian.net/browse/NA-7755'>NA-7755</
...
a>]
...
-
...
API
...
-
...
can
...
't
...
change
...
contact
...
hours
...
on
...
a
...
lead
...
if
...
it
...
hasn
...
't
...
been
...
dialed.
...
</li>
...
<li>[<a
...
href='
...
NA-7764https://noojee.atlassian.net/browse/NA-7764'>NA-7764</
...
a>]
...
-
...
Changing
...
account
...
skill
...
doesn
...
't
...
update
...
agent
...
membership
...
threshold.
...
</li>
...
<li>[<a
...
href='
...
NA-7765https://noojee.atlassian.net/browse/NA-7765'>NA-7765</
...
a>]
...
-
...
Allow
...
API
...
to
...
'close' a lead via the njLeadId.
</li>
...
<li>[<a
...
href='
...
NA-7783https://noojee.atlassian.net/browse/NA-7783'>NA-7783</
...
a>]
...
-
...
routesv2
...
has
...
no
...
way
...
to
...
alert
...
phone
...
about
...
voicemails
...
</li>
...
<li>[<a
...
href='
...
NA-7789https://noojee.atlassian.net/browse/NA-7789'>NA-7789</
...
a>]
...
-
...
allow
...
jasper
...
reports
...
cross
...
tabs
...
to
...
expand
...
fully
...
in
...
CSV
...
export
...
</li>
...
<li>[<a
...
href='
...
NA-7792https://noojee.atlassian.net/browse/NA-7792'>NA-7792</
...
a>]
...
-
...
Agent
...
Allocation
...
Category
...
report
...
</li>
...
<li>[<a
...
href='
...
NA-7793https://noojee.atlassian.net/browse/NA-7793'>NA-7793</
...
a>]
...
-
...
include
...
all
...
dispositions
...
in
...
each
...
section
...
of
...
campaign
...
agent
...
activity
...
report
...
</li>
...
<li>[<a
...
href='
...
NA-7794https://noojee.atlassian.net/browse/NA-7794'>NA-7794</
...
a>]
...
-
...
fix
...
for
...
NPE
...
in
...
dialer
...
</li>
...
<li>[<a
...
href='
...
NA-7798https://noojee.atlassian.net/browse/NA-7798'>NA-7798</
...
a>]
...
-
...
hangup
...
after
...
dialer
...
call
...
to
...
client
...
when
...
agent
...
hangs
...
up
...
by
...
handset
...
</li>
...
<li>[<a
...
href='
...
NA-7799https://noojee.atlassian.net/browse/NA-7799'>NA-7799</
...
a>]
...
-
...
queues:
...
kill
...
AGI
...
for
...
agents
...
that
...
didn
...
't
...
connect
...
</li>
...
</ul>
...
Noojee Contact 6.1
Improvement
...