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Selecting a team selects all of the Agents that belong to that team.

Column

Login

Duration

Total Calls

Outbound Calls No: of

Outbound Calls No

Outbound Calls Busy

Outbound Calls Failed

Outbound Calls Answered

Outbound Calls Duration

Inbound Calls No: of

Inbound Calls No

Inbound Calls Busy

Inbound Calls Failed

Inbound Calls Answered

Inbound Calls Duration