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If the Route is left blank then no action will be take regardless of whether it is within or outside of Business the Contact Hours. In this case look at the operation of the Variable.
Note: if If the route Route is called the call will return to this route once the called route is completed. Normally the called route should hangup the call to stop the call returning to the calling routethen no further steps in the current route will be executed.
Variable
The name of a Variable to store the true or false based on whether we are within the Contact Hours or not.
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