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By Extension
This start method takes 2 3 arguments: extension and tag.
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The tag is written to the call record in the database and appears as the "External Reference" field on a call record.
The agentLoginName is the NoojeeContact username which is used to determine if the user has permission to start a recording.
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URL: https://<server host>/servicemanager/rest/CallManagementAPI/start?extenOrUniqueId=410&tag=22 &agentLoginName=Fred&apiKey=f863246a-973e-11e6-8784-08002718f5b5 |
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By uniquecallid
This start method takes 2 3 arguments: uniquecallid and tag.
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The tag is written to the call record in the database and appears as the "External Reference" field on a call record.
The agentLoginName is the NoojeeContact username which is used to determine if the user has permission to start a recording.
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https://<server host>/servicemanager/rest/CallManagementAPI/start?extenOrUniqueId=410&tag=22 &agentLoginName=Fred&apiKey=f863246a-973e-11e6-8784-08002718f5b5 |
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