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Windows 10, Mac OSX (latest version) or Linux (most distros).
Sound card
Latest version of Chrome
USB Headset
Noojee Contact v7 or later.
Problems:
No audio
Check that you USB headset is plugged in.
If you play a you tube video can you hear the audio through your headset.
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Installing
To install Noojee Phone first check that you are running Noojee Contact V7.
Check version
Login to Noojee Contact.
Click the Noojee logo in the top right hand corner of the web page.
The about box is displayed with the version no.
Enable Noojee Phone
Noojee Phone must be enabled on each handset.
You need Administrator privileges in Noojee Contact to enable Noojee Phone.
Within Noojee Contact, click the ‘Provision’ menu then ‘Handsets’.
Search for your extension no.
On the ‘Basic’ tab you will see a field ‘Noojee Phone’.
Set the drop list to ‘Noojee Phone’.
Ask the user (or if it's yourself then you) to log out of Noojee Contact and log back in.
You should now see a green ‘Install’ button in the top right hand corner next to the Noojee logo.
Click the install button.
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Click the Next button
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Click the ‘Install’ button.
Note: depending on your operating system the install dialog may look different.
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Noojee Phone is now installed.
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Lets check the Audio settings.
Click the speaker icon.
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The audio settings dialog will appear:
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Click the test button next to both the Speaker and Headset drop lists and confirm that audio is working.If not try changing the device in the Headset or Speaker drop list
The Speaker settings are used if your headset is not plugged in.
The Headset settings are used when your headset is plugged in.
Click the Test button to ensure that each of the settings are working.
Problems:
No audio
Check that you USB headset is plugged in.
If you play a you tube video can you hear the audio through your headset.
To the left of phone number field you will see a speaker icon.
I can’t answer a call.
If you are running anti virus software try disabling it and see if that resolves the problem.
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