sb.append("<h1>Sends an Email</h1>");

...

Sends an Email

Allows you to send an email message as part of normal call handling.<br>");

        sb.append("The To, CC and BCC fields may contain multiple comma separated email addresses<br><br>");

        sb.append("<h2>Subject</h2>");

        sb.append(

                "addresses

Subject

The subject of the email message. The subject may contain references to Route Variables which will be translated to the Variable value<br><br>");

        sb.append("<h2>body</h2>");

        sb.append(

                "value

Body

The body of the email message. The body may contain references to Route Variables which will be translated to the Variable value<br><br>");

        sb.append("<h2>Subject</h2>");

        sb.append(

                "The subject of the email message. The subject may contain references to Route Variables which will be translated to the Variable value<br><br>");

        sb.append("<h2>Is Body HTML</h2>");

        sb.append("value

Is Body HTML

If ticked then the Body field may contain HTML tags to format the email.<br><br>");

        sb.append("<h2>Variable translation</h2>");

        sb.append(

                "

Variable translation

If either the Body or Subject contains a encoded Variable name the encoded variable name is replaced with the variables value before the message is sent.<br>");

        sb.append("e.g.<br>");

        sb.append("A prior step sets a variable value using the Set Variable Action Script.<br>");        sb.append("

Avariable=SomeValue<br>");        sb.append("SomeValue

The message body or subject contains an encoded variable<br>");        sb.append("variable

The message body has a variable here: ${Avariable} which should be visible in your email.<br>");

        sb.append("The actual message body wil will be:<br>");

        sb.append("The message body has a variable here: SomeValue which should be visible in your email.<br>");