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If you are a long time user of Noojee Contact then the Dashboard replaces the original Live Data tiles.

Open the dashboard

To open the Dashboard click the 'Dashboard' menu item on the top level Noojee Contact menu.

If you have already configured a Dashboard then you 'Favourite' dashboard will automatically display.

Creating a new Dashboard

To add a new dashboard click the '+' icon next to the name of the default dashboard.

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You can now add Tiles to your dashboard by clicking on of the Plus buttons Image Addednext to the desired Tile.

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• Inbound
• Outbound
• Agent
• Custom

Configuring a Tile

Each tile has its own configuration window. Once you have added a tile, click on the 'Cog' icon Image Addedto open the Tile's settings.

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Inbound Tiles

Agent Routes

Global Queue Summary

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Queue Agents

Queue Routes

Queues

Outbound Tiles

Agents

Allocation Agents

Allocation Agent Disposition

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Virtual Allocation Details

Agent

Call Monitor

Voicemail

Custom

Gauge

Line Chart

Pie Chart

Single Value

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