Noojee Campaigner User Manual
Table of Contents
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- Abandonment Rate
- Agent-269
- Allocation
- Available Agent
- Campaign
- Campaign Manager
- Campaign Template-274
- Control Panel-285
- Dialer-3874
- Dispositions
- Lead
- Screen Layout-273
- Script
- Stop Codes
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- 03.01. Preparing Leads
- 03.02. Importing Leads
- 03.03. DNC Management
- 03.04. Screen Layout
- 03.05. Dispositions
- 03.06. Allocations
- 03.07. Start
- 03.08. Dialing
- 03.09 Monitoring
- 03.10 Re-dialing leads
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- 05.1. Screen Editor
- 05.2. Input Fields
- 05.3. Agent Tags
- 05.4. Action Links
- 05.5. Javascript Editor
- 05.6. External Data
- 05.7. Data Swatches
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- 09.1. Creating an allocation
- 09.2. Selecting an Allocation
- 09.3.Starting/Stopping an Allocation
- 09.4 Virtual Allocations
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- 16.01. Adding an Account
- 16.02. Adding Groups to an Account
- 16.03. Adding Handsets to an Account
- 16.04. Adding Voicemail Boxes to an Account
- 16.06. Editing /Deleting an Account
- 16.07. Builtin Groups
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- 17.01 Agent and Dialer Session Report
- 17.02. Agent Goals
- 17.03. Agents Disposition
- 17.04. All Campaign Calls Report
- 17.05. Allocation Statistics
- 17.07. Campaign Agent Activity
- 17.08. Campaign Agent Statistics
- 17.09. Campaign Allocation Statistics
- 17.10. Campaign Goals
- 17.11. Campaign Screen Layout Statistics
- 17.12. Campaign Statistics
- 17.13. Campaign Summary
- 17.14. Disposition Comparison Report
- 17.15. Future Callback Report
- 17.16. Live Data Tiles (realtime)
- 17.17. Outbound Session
- 17.18. Outbound Utilization
- 17.19 Campaign Pause Reaons
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