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Disposition Comparison
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Summary
Provides details of how leads have changed dispositions over time. Often a lead will be called multiple times during a Campaign. Each time the leads disposition may change as a result of the call. The Disposition Camparision Comparison report provides summary details on how disposition counts have changed between two dates.
Intended Use
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Provides a Campaign Manager with the ability to measure how a complex campaign is progressing towards a target. Many Campaigns require a number of interactions with a customer before a sale is made. For these type of campaigns each lead may transistion through several stages which are each marked via a different disposition code. The comparision report gives a Campaign Manager a means to see how these transitions are progressing.
Filters
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- From (date)
- To (date)
- Allocation
- Disposition
Column
Allocation
Leads Allocated
Total Calls
Total Time
Disposition
Count
Count(after)