...
Set the date that the report should be run for.
Columns
Agent
Queue
Interval
Calls
Talk Time Total
Talk Time Avg.
Wrap up time
Handling time
Pause time
Logged in time
...
Set the date that the report should be run for.
Agent
Queue
Interval
Calls
Talk Time Total
Talk Time Avg.
Wrap up time
Handling time
Pause time
Logged in time