sb.append("<h1>Voice Mail</h1>");
sb.append("Routes a call to a staff members voicemail box so the caller can leave a message.<br><br>");
sb.append("<h3>Target Type</h3>");
sb.append("Select the method of determining which voicemail box to send the call to.");
sb.append(
"'From DID' is able to extract the voicemail box from the last 'n' digits of the DID that was dialed.");
sb.append("This technique is useful when each staff member has their own DID.");
// sb.append("'Account' allows you to send the call to the voicemail box
// attached to the selected Account.");
sb.append("'Handset' allows you to send the call to the voicemail box attached to the selected handset.");
sb.append("'Voicemail Box' allows you to send the call to the selected voicemail box.");
sb.append("'Variable' the voicemail Box no. is taken from the given Route Script variable.<br><br>");
sb.append("<h3>Voicemail Box</h3>");
sb.append("The no. of the staff members voicemail box.<br><br>");
sb.append("<h3>From DID</h3>");
sb.append(
"The 'From DID' method Routes a call to a users voicemail box on the assumption that the last few digits of the DID are also the");
sb.append(" staff members voicemail box no.<br><br>");
sb.append("<h3>Extension Length</h3>");
sb.append(
"The 'Extension Length' used to determine how many of the DID digits (starting from the end) are to be used ");
sb.append("as the Voicemail box no.<br><br>");
sb.append("<h2>Example</h2>");
sb.append(
"A staff member has a Direct In Dial (DID) number of 03 8320 8111, their extension no. is 111 and their voicemail box ");
sb.append("is also 111.<br>");
sb.append(
"In this case you would set the Extension Length to three (3) indicating that the last 3 digits of the DID are to be used ");
sb.append("as the voicemail box.<br>");
sb.append("So 03 8320 8111 becomes VoiceMail box 111.");