Campaign Summary Report

Campaign Summary

Provides counts for each disposition across one or more Allocations using different groupings.

Intended Use

Provides a quick progress report by allowing you to look at the call outcomes in a given period.

Filters

Date Range

The period to run the report for.

Campaign

The campaign to run the report against.

Allocation

The allocation (from the above selected campaign) to run the report against.

Columns

Agent

Total Time

Call Back

Dont Call Back

No Answer

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