The Noojee Contact Dashboard allows you to visualise various aspect of the Noojee system using tables, charts, dials and even live spreadsheets.
If you are a long time user of Noojee Contact then the Dashboard replaces the original Live Data tiles.
Open the dashboard
To open the Dashboard click the 'Dashboard' menu item on the top level Noojee Contact menu.
If you have already configured a Dashboard then you 'Favourite' dashboard will automatically display.
Creating a new Dashboard
To add a new dashboard click the '+' icon next to the name of the default dashboard.
You can now add Tiles to your dashboard by clicking on of the Plus buttons next to the desired Tile.
You should note that there are four tabs each of which has a different set of Tiles:
- Inbound
- Outbound
- Agent
- Custom
Inbound Tiles
Agent Routes
Global Queue Summary
Noojee Vision
Queue Agents
Queue Routes
Queues
Outbound Tiles
Agents
Allocation Agents
Allocation Agent Disposition
Allocation Disposition
Allocations
Campaign Allocation
CampaignsÂ
Virtual Allocation Details
Agent
Call Monitor
Voicemail
Custom
Gauge
Line Chart
Pie Chart
Single Value
Spreadsheet
Web Site