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- 02.0 Dial - initiate a call
- 03.0 Check State - check the status of a call
- 04.0 Hangup - terminate a call
- 05.0 Subscribe - subscribe to inbound call notification
- 06.0 Answer - answer an inbound call
- 07.0 Start Recording - start a recording
- 08.0 Stop Recording - stop a recording
- tag - tag a recording
- 09.0 Retrieve Recording - retrieve a recording
- retrieveByCallRecordId - retrieve a recording by call record ID
- 9.1 Retrieve Recording Meta Data - retrieve recording meta-data
- retrieveMetaDataByUniqueId - retrieve recording meta-data by unique ID
- 10.0 Get Campaign Template List - retrieve a list of campaign templates
- 11.0 Get Campaign List - retrieve a list of campaigns
- 12.0 Get Allocation List - retrieve a list of allocations
- 13.0 Get Disposition List - retrieve a list of dispositions for a campaign template
- 14.0 Get Field List - retrieve a list of fields for a campaign template
- 15.0 Get Call Record List - retrieve a list of recently dispositioned calls
- 16.0 Save Call Record - save a new call record
- 17.0 Update Call Record - update an existing call record
Auto Answer Settings
The dial and answer API methods require an auto answer string which is specific to the manufacturer, make and model of handset. Below is a list of some of the strings that might be used:
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