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When you publish a roster each agent affected by the roster changes will be emailed with an updated roster.
There a couple of controls you should be aware of that will help you navigate your Roster.
Roster Periods
Noojee's WFM system doesn't have 'discrete rosters' but rather just a single rolling roster that goes on for ever.
When you select a date range on the roster screen you are really just filtering the roster window to show a part of that rolling roster.
Navigation Controls
The central roster screen has scroll bars at the bottom and right hand side. Use the scroll bars to move around the roster.
Zoom - You can use the mouse scroll wheel to zoom in and out of the router view.
Team Selection
The Team selection is important as each Team has their own roster.
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