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The following special pattern characters are supported:
| Patterh | Description |
|---|---|
| 0-9 | The digits 0 through 9 |
| # | Match any digit single digit |
| + | Matches any characters |
Enter a meaning full Name for the Route. This mightb be something like the department name.
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The following provides some example of how to use patterns:
| Example | What it matches |
|---|---|
| 0383208100 | Match the phone no. 0383208100 |
| 03######## | Matches any number that begins with 03 and is a total of 10 digits in length |
| 1300###### | Matches any 1300 number that is exactly 10 digits long. |
| ### | Matches any three digit no. (such as an extension no.) |
| 300 | Match the extension 300. |
| Bounce | Matcth the word 'Bounce'. This is used when using the 'Gosub' step which can send a call to a route based on phone no.s as well as any string. |
Steps
Once you have created the Call Route you MUST add one or more Steps to the Call Route. A Call Route without any Call Steps will simply hangup the call. (More acurately it will return to the calling route. This is an important difference if you are using the 'Gosub' step.)
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