Noojee PBX

Noojee PBX is a complete Telephony Solution for any Business as well as Contact Centres.

• Installation-150
  • Install Directories
  • LDAP Authentication
    • Active Directory
    • LDAP configuration
    • OpenLDAP
  • LDAP Tools
  • Troubleshooting-151
• Integration-4331
  • 04. Call Logging
    • CRM Call Logger
    • JDBC Call Logger
    • ULG Call Logger
  • Scripting
• Noojee Administrator
  • 01. Overview-532
    • 01.1. Login
      • 01.1.1. Forgotten Password
      • LDAP/Active Directory
    • 02.2. Logout
    • 02.3. Menu Structure of Noojee Administrator
  • 02. User Features
    • 02.1. White Pages
      • 02.1.1. How to view contacts in the White Pages
      • 02.1.2. Searching the White Pages directory
      • 02.1.3. Maintaining the White Pages
    • 02.2. Click to Dial
      • 02.2.1. Setting Auto-Answer
      • 02.2.2. Setting your Extension number
      • 02.2.3. How to use the Click to Dial
    • 02.3. Voice Mail
      • 02.3.1. Accessing Voice mail
    • 02.4. Feature Codes
    • 02.5. Paging
    • 02.6. Call Parking
    • 02.7. Call Pickup
    • 02.8. Voice Signature Feature Matrix
    • Chat
  • 03. User Management
    • 03.1. Account
      • 03.1.1.Managing Accounts
      • 03.1.2. Adding an Account
      • 03.1.3. Adding Groups to an Account
      • 03.1.4. Adding Handsets to an Account
      • 03.1.5. Adding Voicemail Boxes to an Account
      • 03.1.6. Editing /Deleting an Account
    • 03.2. Change Password
    • 03.3. Group
      • 03.3.1. Adding a Group
      • 03.3.2. Editing and Deleting a Group
    • 03.4. Session Information
    • 03.5. Handsets
      • 03.5.1. Noojee Provision
      • 03.5.2. Add a handset
      • 03.5.3. Handset Fields
      • 03.5.4. Changing a handsets extension number
      • 03.5.5. Button Bank Configuration
      • 03.5.6. Bulk Handset Provisioning
    • 03.6. Voicemail
      • 03.6.1. Adding a voice mail box
      • 03.6.2. Mapping voice mails to Accounts
      • 03.6.3. Receiving Voice mail by Email
  • 04. Call Handling
    • 04.1 Call Routing V2
      • 04.1.1 Steps
        • 04.1.1.1 Answer
        • Dial
      • 04.1.10 Action Scripts
        • API
        • Fields-4263
        • Handset Table
        • System Table
        • Tables
          • Account Table
          • VoiceMailBox
    • 04.1 Routing
    • 04.2. Business Message
      • 04.2.1. Accessing the Business Message Manager
      • 04.2.2. To add a new Business Message
      • 04.2.3. To create a new version for an existing Business Message
      • 04.2.4. To activate a business message.
      • 04.2.5. To listen to a business message
      • 04.2.6 Custom IVR
    • 04.3. Queue
      • 04.3.01. Queue Settings
      • 04.3.02. Saving Queue Settings
      • 04.3.03. Queue Members
      • 04.3.04. Adding a new Queue Threshold
      • 04.3.05. Saving Queue Members
      • 04.3.06. Logging into Queues
      • 04.3.07 Extended Wrap Feature
    • 04.4 Call Pickup Groups
    • 04.5 Caller ID Management
    • 04.6 Trunks
  • 05. Report
    • 05.1. Reporting Overview
    • 05.2. Scheduling Reports
    • 05.3. Noojee Administrator Reports
      • 05.1.1 Active Calls Chart
      • 05.1.2. Call Details Records
      • 05.1.3. CDR Per Extension
  • 06. System
    • 01. Network Backup
      • 01. Backup Configuration
      • 02. Backup Trigger
      • 03. Backup Structure
    • 06.1. Synchronize Call Records
    • 06.2. Data Migration Trigger
    • 06.4. System Variables
  • 07. Glossary
  • 08. Training
    • Client Information Form-3670
    • Workbook-3671