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If you an Administrator check the Administrators Guide below .
If you Administrator has told you to install Noojee Phone the proceed .
To install Noojee Phone first check that you are running Noojee Contact V7.
Check version
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Login to Noojee Contact.
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as below.
Step 1) Login
Log into Noojee Contact using the Chrome Browser
You should see a green ‘Install’ button in the top right hand corner
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The about box is displayed with the version no.
Disable Incompatible Chrome Extensions
Some chrome extensions interfere with Noojee Phone. The following are extensions that we know cause problems:
Pure VPN
If Noojee Phone isn’t working then try disabling all chrome extensions, restart chrome and try again.
Enable Noojee Phone
Noojee Phone must be enabled on each handset.
You need Administrator privileges in Noojee Contact to enable Noojee Phone.
Within Noojee Contact, click the ‘Provision’ menu then ‘Handsets’.
Search for your extension no.
On the ‘Basic’ tab you will see a field ‘Noojee Phone’.
Set the drop list to ‘Noojee Phone’.
Ask the user (or if it's yourself then you) to log out of Noojee Contact and log back in.
You should now see a green ‘Install’ button in the top right hand corner next to the Noojee logo.next to the Noojee logo.
If you don’t see the Install button try logging out and back in. If you still don’t see it then contact your administrator.
Step 2) Start the Install
Click the install button.
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Step 3)
Click the Next button
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Step 4) Allow Noojee Phone to install
Click the ‘Install’ button.
Note: depending on your operating system the install dialog may look different.
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Step 5) Noojee Phone is installed
Noojee Phone is now installed.
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Step 6) Plugin your headset
Plugin your USB headset
Note: you must have a microphone builtin to your headset.
Step 7) Configure Audio
Click the speaker icon.
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The audio settings dialog will appear:
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Click the ‘Detect new Audio Devices’ button.Click the test button next to both the Speaker and Headset drop lists and confirm that audio is working.
Step 8) check your speakers are working
The Speaker settings are used if your headset is not plugged in.
The Headset settings are used when your headset is plugged in.
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Click the Test button next to the Speaker droplist.
You should hear an ring sound coming from your PC speakers.
If you don’t hear any sound check your volume.
If you still don’t hear any sound click the Speaker droplist arrow and select a different audio device.
Click the Test button again. If you still don’t hear the ringing sound through you PC speakers try each Audio device in turn.
Step 9) check your headset is working
Click the Test button next to the Headset droplist.
You should hear an ring sound coming from your Headset.
If you don’t hear any sound check your volume.
If you still don’t hear any sound click the Headset droplist arrow and select a different audio device.
Click the Test button again. If you still don’t hear the ringing sound through you headset try each Audio device in turn.
Step 10) Make a test call
Make a test call by entering a phone number via the dial pad (or by typing directly into the input field) and click the ‘Dial’ button.
Check that you can hear the other person and that they can hear you.
Stop 11) Your all done.
Time for a coffee.
Problems:
No audio
Check that you USB headset is plugged in.
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