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The system ships with a number of standard tools

ToolDescriptionappearance
AnswerToolWhen clicked the call currently ringing on the agents phone will auto-answer. Not currently supported for queue calls.Button
PopTool

When clicked 1 or many URLs are opened. The URL(s) are provided by the crm-plugin

Button
CallerIdToolDisplays the caller id number of the callerLabel
CallerNameToolDisplays the callers name if known.Label
CallerDetailsToolDisplays arbitrary data generated by the crm pluginLong Label
ClipboardToolPlaces arbitrary data generated by the crm plugin into the clip boardIcon
CallHistoryToolProvides a filtered list of calls made, received and missed for the last 10 days relating to the configured extension. Numbers in the list may be dialled with a single click. This functionality is dependant on Noojee Administrator.Button and pop open dialog panel