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System Variables

Noojee Administrator is configured through system variables. Such things as the command used to backup audio files to DVD and the last successful backup date are stored in system variables.

WARNING: changing system variables may make your system unstable

System variables should not be altered without fully understanding the implications of the change being made. Typically these variables will not need to be changed manually.

The variables are as follows:

Variable

Meaning

GSTRate

The rate at which GST is calculated

LongTermFileLife

The number of days audio files are to remain in long term storage

MajorVersion

The major version number of Noojee Recorder application

MicroVersion

The micro version number of the application

MinorVersion

The minor version number of the application

MidTermFileLife

The number of days audio files are to remain in mid term storage

MidTermStorageThreshold

The maximum amount of disk space in GB that can be used in mid term storage before files will be moved to long term storage

NumDaysOldFilesToCheckForReSynch

The number of days to wait before resynchronising old files. See Resync section for more detail.

VorbisEncoderCommand

The command used to encode audio files

DVDFreeSpaceRetrievalCommand

Command to execute to retrieve the amount of free space on a dvd.

RecordingMode

Redundant.

EnableRecording

Controls whether recording is enabled or disabled.

Regardless of the Recording Mode or any Recording Exceptions if recording is disable then no automated recording will occur.

User initiated Ad-hoc recordings are recorded regardless of the state of this settings.

Values: 1 – recording enabled, 2 – recording disabled.

ReverseContext

It appears that most click to dial applications cause asterisk to report an outbound call as an inbound call.

The ReverseContext allows you to set up a single asterisk context through which click to dial calls can be made. All calls which go through the named context will have their call direction reversed when reported on. This setting has no affect on the raw CDR data and the CDR list will show the original data. All other reports which display a 'call direction' will show the direction as reversed.

The value may be the name of any valid asterisk context.

Recommended Value: click-to-dial

 


QueueLogRetentionPeriod

Controls how long Queue log details are retained for in days. The default value is 90 days.

CDRLogRetentionPeriod

Controls how long CDR log details are retained for in days. The default value is 90 days.

ASTERISK_HOST_NAME

The host name or ip address of the asterisk server. This setting is used by the White pages click to dial to connect to the manager api when dialing. The call recording and routing also use this setting.

ASTERISK_MANAGER_USER_NAME

The asterisk manager api username to use when connecting to the asterisk server for White Pages click to dial.

ASTERISK_MANAGER_PASSWORD

The asterisk manager api password to use when connecting to the asterisk server for White Pages click to dial.

ASTERISK_CHANNEL_NAME

The asterisk technology to use when connecting to the asterisk server for White Pages click to dial.

The default is 'SIP' (without the quotes).

ASTERISK_CONTEXT_NAME

The asterisk context to use when connecting to the asterisk server for White Pages click to dial.

The context should be setup specifically for the click to dial application and set in the ReverseContext (as described above) so that the click to dial calls are report as outbound rather than inbound.

Recommended value: click-to-dial

Administrator Email Address

email address of the system administrator. Error messages and warnings will be emailed to this email address.

SMTP mail server

SMTP server to use to deliver administrator emails.

LegacyLeadSearcH

Defaults to ‘1'. Change this to '0’ to enable new functionality, where search from inbound calls on Contact Hub are limited to only active allocations

Show Contact Hub Stop ON No-Answer

Defaults to ‘0'. Change this to '1’ to make available the ability to disable Contact Hub from stop on a No Answer when using queues with Contact Hub.

This flag only provides the ability to change this in user accounts setting. Function of disabling the behaviour is set on a checkbox per user within the Accounts page.