...
Campaign Summary
Provides counts for each disposition across one or more Allocations using different groupings.
Intended Use
...
Provides a quick progress report by allowing you to look at the call outcomes in a given period.
Filters
...
Date Range
The period to run the report for.
Campaign
The campaign to run the report against.
Allocation
The allocation (from the above selected campaign) to run the report against.
Columns
Agent
Total Time
Call Back
Dont Call Back
No Answer
Send info
Voicemail