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  • Easy to install and requires no configuration.

  • Once installed plug in a USB headset into your PC and you are ready to make and take calls.

  • You can then make and take calls just as you would a normal deskphone.

  • Noojee Phone works across the internet so you don’t need a phone line to use Noojee Phone, just a quality internet connection.

  • Noojee Phone is essentially a special web page that looks like a desktop application. For the technically minded Noojee Phone is a PWA.

  • When you install Noojee Phone a desktop icon is added and you can double click to run it.

Requirements:

  • Windows 10+, Mac OSX (latest version) or Linux (most distros).

  • Sound card

  • Latest version of Chrome

  • USB Headset with builtin Microphone

  • Noojee Contact v7 or later.

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Plugin your USB headset

Note: you your headset must have a microphone builtin to your headset.

Step 7) Configure Audio

Click the speaker icon.

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  • Click the Test button next to the Speaker droplistdrop list.

  • You should hear an a ring sound coming from your PC speakers.

  • If you don’t hear any sound check your volume.

  • If you still don’t hear any sound click the Speaker droplist drop list arrow and select a different audio device.

  • Click the Test button again. If you still don’t hear the ringing sound through you PC speakers try each Audio device in turn.

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Click the Test button next to the Headset droplistdrop list.

You should hear an ring sound a ringing coming from your Headset.

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If you still don’t hear any sound click the Headset droplist drop list arrow and select a different audio device.

Click the Test button again. If you still don’t hear the ringing sound through you your headset try each Audio device in turn.

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Make a test call by entering a phone number via the dial pad (or by typing directly into the input field) and click the ‘Dial’ button. You can dial your mobile or another Noojee Phone.

Check that you can hear the other person and that they can hear you.

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Don’t forget to start Noojee Phone each morning!

Time for a coffee.

12) Advanced option - start Phone when you login

You can have Noojee Phone automatically start whenever you login to your Windows Desktop.

To enable this feature open the following url in chrome:

chrome://apps/

Find the NoojeePhone icon.

Select the option 'start app when you sign in’.

Log out of Windows and log back in.

Noojee Phone should now start automatically.

Problems:

No audio

Check that you USB headset is plugged in.

If you play a you tube youtube video can you hear the audio through your headset.

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We have seen this error in two scenarios:

  1. Mismatched codec - your phone's Handset’s ‘Registration Options’ in Noojee Contact should have the following codecs codec selected:

  • alawulaw

2) Chrome extensions

It appears that some chrome extensions can interfere with Noojee Phone’s operations.

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  1. On your computer, open Chrome.

  2. At the top right, click More   More tools  Extensions More tools | Extensions.

  3. Make your changes:

    • Turn on/off: Turn the extension on or off.

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  • Disable all Chrome Extensions

  • Disable any Proxies

  • Disable any Firewall

  • Disable anti-virus

  • Call Noojee for help.

Don’t forget to renable re enable your firewall and/or anti-virus if you enable disable them.

Can’t install Noojee Phone

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Look for the Noojee Phone Icon. If it appears then Noojee Phone is already installed.

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Right click on the Noojee Phone Icon and choose the ‘Remove from Chrome…’ option.

Log out of you Windows/Mac OS desktop.

Log back to your Desktop and Noojee Admin and you should now be able to install Noojee Phone.