Campaign Agent Statistics
So Shows total counts for each agent (or allocation) during the selected period, broken down by Disposition.
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If you select Allocation then there are totals for each Allocation.
Campaign Template
The Campaign Template(s) to run this report against.
Campaign
The campaign(s) to run the report against.
Allocation
The allocation(s) to run the report against.
Agent
The agent(s) to run this report against.
Column
Agent
First Call Date
Last Call Date
Total Time
Timezone
Disposition
Count