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The Subscribe method allows you to monitor extension for events such as:

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The method will return as soon as any events occurs on one of the target extensions or when the timeout occurs.

Note:

To guarantee that you don't miss any events between calls to subscribe you use the 'seq' data returned by a call to subscribe as the value of lastSequenceNumber in the next call to subscribe.

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Entry point:

NOTE: you must use the POST method, however you don't need to send any data.

Code Block

linenumbers	true

https://<server host>/servicemanager/rest/CallManagementAPI/subscribe

HTTP Method: POST

Content Type: application/x-www-form-urlencoded

Parameters (case sensitive):

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Argument

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Description

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Mandatory
exten

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a comma-separated

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list

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of

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extensions

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to

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monitor

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for

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calls.

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	Yes
lastSequenceNumber	The client should retrieve this number from the CallData.seq value in the API response. The first call you make to subscribe should set this value to 0. Subsequent MUST use the lastSequenceNumber returned in the CallData.seq. NOTE: If you to pass back the lastSequenceNumber obtained from the CallData.seq then you will either receive duplicate events or you will miss events.	Yes
timeOut	the poll timeout in seconds - default is 10 if this parameter is omitted.	No
apiKey	api key provided by Noojee Support	Yes

This API call returns a CallData resource containing the information needed to correctly handle any call.

The following is an example using the curl command:

Code Block

curl --data "none"X POST "https://bondihealth.clouddialer.com.au<some hostname>/servicemanager/rest/CallManagementAPI/subscribe?timeOut=0&apiKey=a7070597XXXX-4a54XXXXX-11e5XXXXX-91e6-0016319c117fXXXXX&lastSequenceNumber=0&instanceId=1&exten=400,410,410"

Examples:

Sample response when two calls are received from 400 at extension 410. The first call arrives and the API returns, then the second call arrives and the API returns the information about the second call only. Both of the calls are rejected simultaneously and the final response contains a Data resource with a collection of Extension resources (e.g. 400 in the sampe below). Each Extension resource contains an array of CallData resources. The associated uniqueCallId is used to answer a call (see below).

Code Block

linenumbers	true

https://<server hostname>/servicemanager/rest/CallManagementAPI/subscribe?timeOut=60&
apiKey=f863246a-973e-11e6-8784-08002718f5b5&lastSequenceNumber=28&instanceId=1&exten=400,410,410

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To answer the first call listed in the sample above use the uniqueCallId and pass it in as the uniqueId to the answer method:

Code Block

linenumbers	true

answer?answerString=...&apiKey=....&exten=101&uniqueId=1403148776.566

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Code Block

linenumbers	true

{"Data":{ 
"410": [{"CallData":{     
    "canAnswer":false,     
    "callerId":"400",     
    "uniqueCallId":"1412749510.488",     
    "callStartTime":"2014/10/08 17:25:18",     
    "isQueueCall":false,     
    "isClickToDialCall":false,     
    "inbound":true,     
    "status":"Hungup"},"CallID":2,"Code":0}], 
"400": [{"CallData":{     
    "canAnswer":false,     
    "callerId":"410",     
    "uniqueCallId":"1412749517.489",     
    "callStartTime":"2014/10/08 17:25:18",     
    "isQueueCall":false,     
    "isClickToDialCall":false,     
    "inbound":false,     
    "status":"Hungup"},"CallID":1,"Code":0}]},"seq":10,"Code":0}

Call 2: Extension 400 dials extension 410, 410 is busy.

Code Block

linenumbers	true

https://<server hostname>/servicemanager/rest/CallManagementAPI/subscribe?timeOut=60&
apiKey=f863246a-973e-11e6-8784-08002718f5b5&lastSequenceNumber=10&instanceId=1&exten=400,410,410

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Versions Compared

Old Version 5

New Version Current

Key

HTTP Method: POST

Content Type: application/x-www-form-urlencoded

Examples:

Call 2: Extension 400 dials extension 410, 410 is busy.