Disposition Comparison Details
Provides details of how leads have changed dispositions over time. Often a lead will be called multiple times during a Campaign. Each time the leads disposition may change as a result of the call. The Disposition Comparision report provides summary details on how disposition counts have changed between two dates.
Intended Use
Provides a Campaign Manager with the ability to measure how a complex campaign is progressing towards a target. Many Campaigns require a number of interactions with a customer before a sale is made. For these type of campaigns each lead may transition through several stages which are each marked via a different disposition code. The comparison report gives a Campaign Manager a means to see how these transitions are progressing.
Filters
Date Range
The period to run the report over.
Campaign Template
The Campaign Template(s) to run the report against.
Campaign
The Campaigns to run the report against. These Campaigns can only come from one of the above selected Campaign Templates.
Allocation
The Allocation to run the report against.
These Allocations can only come from one of the above selected Campaigns.
Disposition
The Dispositions to compare.