Await Handset Registration
The security changes have now been applied and we are waiting for you Handset (phone) to register.
Softphone
If you are using a Softphone such as:
- X-lite
- Bria
- Zoiper
Then please start or if its already running, restart your softphone to force it to register (connect to our system).
Deskphone
Most deskphones will automatically re-register. If your phone doesn't re-register within about 60 seconds then disconnect the phone's power, wait 10 seconds and then reconnect its power. It should re-register as soon as it completes its start up process.