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sb.append("<h1>Voice Mail Management</h1>");

        sb.append("Allows a staff member to manage their voicemail box.<br><br>");

        sb.append("<h3>Use Caller ID</h3>");

        sb.append("If checked then the parties 'Caller ID' is used as the Voicemail Box no. <br>");

        sb.append("If a caller is dialing from the normal deskphone then the Caller ID will be their ");

        sb.append("extension number which should match their Voicemail Box<br>");

        sb.append("if NOT checked you must select a voicemail box from the droplist.<br>");

        sb.append("Any calls routed to this Action will be asked for the pin of the voicemail box.<br><br>");

        sb.append("<h3>Voicemail Box</h3>");

        sb.append("The voicemail box to be managed. Only used if 'User Caller ID' is not selected.");



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