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https://help.salesforce.com/articleView?id=cti_admin_overview.htm&type=5


Install URL

https://login.salesforce.com/packaging/installPackage.apexp?p0=04t6F0000040zFG


To configure Noojee CTI:

  • Obtain the Noojee Contact API Key
  • Create Custom Settings in Salesforce
  • Install the Noojee CTI package
  • Configure the rules for the softphone layout (what information is popped when a call arrives).
  • Configure the permissions for each user that will be using Noojee CTI.

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