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The Extension No. is the extension no. of their Noojee handset and will normally be a 3 or 4 digit no. e.g. 100.

Click Save

Testing

The user is now ready to take calls.

Have the user log out of Salesforce and log back in.

Call their extension and check that the Noojee CTI Phone page on the Utility Bar opens.

If the caller phone number is listed in a contact in Saleforce the Phone page should display the contacts details.

Answer the call from the Handset and the selected Softphone layout should automatically open.