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- Salesforce Lightenting Edition
- Salesforce Call Centre Module
- Noojee Contact 6.5 or above.
- Noojee Call Management API must be licensed
- The Contact Phone fields (Phone, MobilePhone, HomePhone) must NOT be encrypted.
Salesforce provides a number of articles on configuring Salesforce when using a Call Centre module:
https://help.salesforce.com/articleView?id=cti_admin_overview.htm&type=5
Click the below link to install Noojee CTI for Saleforce.
To configure Noojee CTI:
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