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Easy to install and requires no configuration.
Once installed plug in a USB headset into your PC and you are ready to make and take calls.
You can then make and take calls just as you would a normal deskphone.
Noojee Phone works across the internet so you don’t need a phone line to use Noojee Phone, just a quality internet connection.
Noojee Phone is essentially a special web page that looks like a desktop application. For the technically minded Noojee Phone is a PWA.
When you install Noojee Phone a desktop icon is added and you can double click to run it.
Requirements:
Windows 10+, Mac OSX (latest version) or Linux (most distros).
Sound card
Latest version of Chrome
USB Headset with Microphone
Noojee Contact v7 or later.
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If you an Administrator check the Administrators Guide .
If you your Administrator has told you to install Noojee Phone the then proceed as below.
Step 1) Login
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If you don’t see the Install button try logging out and back in. If you still don’t see it the Install Button then contact your administrator.
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Plugin your USB headset
Note: you your headset must have a microphone builtin to your headset.
Step 7) Configure Audio
Click the speaker icon.
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Click the Test button next to the Speaker droplistdrop list.
You should hear an a ring sound coming from your PC speakers.
If you don’t hear any sound check your volume.
If you still don’t hear any sound click the Speaker droplist drop list arrow and select a different audio device.
Click the Test button again. If you still don’t hear the ringing sound through you PC speakers try each Audio device in turn.
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Click the Test button next to the Headset droplistdrop list.
You should hear an ring sound a ringing coming from your Headset.
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If you still don’t hear any sound click the Headset droplist drop list arrow and select a different audio device.
Click the Test button again. If you still don’t hear the ringing sound through you your headset try each Audio device in turn.
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Make a test call by entering a phone number via the dial pad (or by typing directly into the input field) and click the ‘Dial’ button. You can dial your mobile or another Noojee Phone.
Check that you can hear the other person and that they can hear you.
Stop 11) Your all done.
Noojee Phone will appear as a desktop Icon and is available in under the Start Button.
Don’t forget to start Noojee Phone each morning!
Time for a coffee.
12) Advanced option - start Phone when you login
You can have Noojee Phone automatically start whenever you login to your Windows Desktop.
To enable this feature open the following url in chrome:
chrome://apps/
Find the NoojeePhone icon.
Select the option 'start app when you sign in’.
Log out of Windows and log back in.
Noojee Phone should now start automatically.
Problems:
No audio
Check that you USB headset is plugged in.
If you play a you tube youtube video can you hear the audio through your headset.
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We have seen this error in two scenarios:
Mismatched codec - your phone's Handset’s ‘Registration Options’ in Noojee Contact should have the following codecs codec selected:
alaw
ulaw
2) Chrome extensions
It appears that some chrome extensions can interfere with Noojee Phone’s operations.
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On your computer, open Chrome.
At the top right, click More More tools Extensions More tools | Extensions.
Make your changes:
Turn on/off: Turn the extension on or off.
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Disable all Chrome Extensions
Disable any Proxies
Disable any Firewall
Disable anti-virus
Call Noojee for help.
Don’t forget to renable re enable your firewall and/or anti-virus if you enable disable them.
Can’t install Noojee Phone
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Look for the Noojee Phone Icon. If it appears then Noojee Phone is already installed.
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Right click on the Noojee Phone Icon and choose the ‘Remove from Chrome…’ option.
Log out of you Windows/Mac OS desktop.
Log back to your Desktop and Noojee Admin and you should now be able to install Noojee Phone.