"<h1>Dial Extension form DID</h1>"
"Routes a call to an Extension (phone) on the assumption that the last few digits of the DID are also the "
"Extension's phone no.<br><br>"
"<h3>Extension Length</h3>"
"The 'Extension Length' used to determine how many of the DID digits (starting from the end) are to be used "
"as the Extension no.<br><br>"
"<h3>Timeout</h3>"
"Controls how long the call should ring the no. before dropping giving up (as the call was not answered) and progressing to the "
"next route step. <br><br>"
"You can use the Timeout to fail over to try a second phone, play a message, send the call to a voicemail box etc.<br><br>"
"<h3>Return On Success</h3>"
"When checked, if the Dial is answered then the Route Target will return immediately and no further steps in this Route Target will be executed.<br>"
"A good example of the use of this option is creating a Dial Step followed by a Voicemail Step. You want the call to go to voice mail only when the call isn't answered.<br><br>"
"<h2>Example</h2>"
"A staff member has a Direct In Dial (DID) number of 03 8320 8111 and their extension no. is 111.<br>"
"In this case you would set the Extension Length to three (3) indicating that the last 3 digits of the DID are to be used "
"as the Extension no.<br>"
"So 03 8320 8111 becomes Extension 111."