Disposition Comparison Summary

Provides details of how leads have changed dispositions over time. Often a lead will be called multiple times during a Campaign. Each time the leads disposition may change as a result of the call. The Disposition Comparison report provides summary details on how disposition counts have changed between two dates.

Intended Use

Provides a Campaign Manager with the ability to measure how a complex campaign is progressing towards a target. Many Campaigns require a number of interactions with a customer before a sale is made. For these type of campaigns each lead may transistion through several stages which are each marked via a different disposition code. The comparision report gives a Campaign Manager a means to see how these transitions are progressing.

Filters

From (date)
To (date)
Allocation
Disposition

Column

Allocation

Leads Allocated

Total Calls

Total Time

Disposition

Count

Count(after)

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