Recording API

Deprecated: The recording API has been replaced by the new Noojee API.

The recording API will no longer be supported post the release of 4.0

Noojee Recorder provides the ability to programatically control recording including start, stop, tag and retrieve a recording.

The Recording API allows recording to be controlled directly from within your CRM or any business application.

Recordings can be attached to any record within your CRM for easy retrieval. When starting a recording from within your CRM you can also 'tag' a recording by adding a reference no. (e.g. an invoice no.) to the recording so that the recording can be later retrieved by the invoice no. This is often used to attached a 'Voice Signature' recording directly to an order or customer account record in the CRM.

Noojee Recording API 

The Noojee Recording API is part of the broarder Noojee Admin API which allows you to control various aspects our our Call Centre suite.

The API is exposed as a REST interface.

• 1.0 Authentication
• 2.0 Start Recording
• 3.0 Stop Recording
• 4.0 Retrieve Recording
  • 4.1 Retrieve Meta Data
  • 4.2 Retrieve Recording by Call Record ID
  • 4.4 Retrieve by Tag
  • 4.5 Decoding
  • deleted - 4.3 Retrieve Recording by UniqueId
• Recording API version 2.7.14.x