02. Features

  • Supervisor interface to load, manage, report and export leads

  • Create, manage and test alternate telemarketing scripts even while campaigns are running

  • Agent interface to view, edit and dial leads

  • Set callbacks directly from the Dialer

  • Automatically sets callbacks for busy/engaged/voicemail etc.

  • Live monitoring of calls

  • Integrated reporting

  • Real-time reporting

  • Goal based reporting

  • Send custom merged emails directly from the Dialer/script whilst on a call

  • Send prospects directly to your CRM with Action Links1.

  • Integrates with most CRMs2

  • ISDN, Analog, Mobile or VoIP phone connection (for inhouse systems)

1May require development.

2May require development.