02. Features
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Supervisor interface to load, manage, report and export leads
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Create, manage and test alternate telemarketing scripts even while campaigns are running
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Agent interface to view, edit and dial leads
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Set callbacks directly from the Dialer
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Automatically sets callbacks for busy/engaged/voicemail etc.
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Live monitoring of calls
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Integrated reporting
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Real-time reporting
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Goal based reporting
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Send custom merged emails directly from the Dialer/script whilst on a call
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Send prospects directly to your CRM with Action Links1.
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Integrates with most CRMs2
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ISDN, Analog, Mobile or VoIP phone connection (for inhouse systems)
1May require development.
2May require development.