05. Tools

05. Tools

Introduction 

The Noojee Answer  is designed to be extensible using Tools. Tools allow additional visual controls to be added to the Answer Bar.

Note: Plugins provide backend services whilst Tools the ability to control the UI presentation. Often a Tool will need a plugin to provide it data or a services.

The system ships with a number of standard tools

Tool

Description

appearance

PopTool

When clicked 1 or many URLs are opened. The URL(s) are provided by the crm-plugin

Button

CallerIdTool

Displays the caller id number of the caller

Label

CallerNameTool

Displays the callers name if known.

Label

CallerDetailsTool

Displays arbitrary data generated by the crm plugin

Long Label

ClipboardTool

Places arbitrary data generated by the crm plugin into the clip board

Icon

CallHistoryTool

Provides a filtered list of calls made, received and missed for the last 10 days relating to the configured extension. Numbers in the list may be dialled with a single click. This functionality is dependant on Noojee Administrator.

Button and pop open dialog panel