Caller Id-2482

Owned by PeterF (Deactivated)
Sept 06, 2016
1 min read

The CallerId Plugin is the simplest of plugins in that it simply returns the Caller ID to be displayed and pops a static URL.

The CallerID Plugin only handles Inbound calls.

To use the CallerIdPlugin in the file toolbar.xml set the class for the crm-plugin as below

<crm-plugin>
        <class>au.com.noojee.answerbar.server.plugin.CallerIdPlugin</class>
        <url>/servicemanager/HelpServlet</url>
    </crm-plugin>

The URL parameter will be augmented at runtime to include the caller id, extension and DID.

For example the above URL will be sent as:

/servicemanager/HelpServlet?callerId=XXXXXXXXX&exten=YYY&didNum=ZZZZZZZZ

Where:

XXXXXXXXX is the callers caller id

YYY is the extension which answered the call

ZZZZZZZZ is the DID of the number called.