01.6. View Audit Trail
View Audit Trail
Menu: Record/Audit Trail
To view an audit trail of actions taken on recording select this option. It presents a list of actions along with the relevant account and date of the action. The list is presented in pages with “Next” and “Previous” buttons to allow scrolling through the pages.
The list of audited actions include:
-
Listen to recordingDownload recording
-
Delete recording
-
Mark recording as private
-
Unmark recording as private
Figure 19 –Call Recording Audit Trail Screen