03.5.4. Changing a handsets extension number

Owned by PeterF (Deactivated)
Sept 06, 2016
1 min read

Changing a handsets extension number

From time to time you may need to change a handsets extension number. This is done via the Handset list screen located under the Provision menu.

To change a handsets extension number perform the following steps.

  • Click Provision | Handset

  • Search for the existing extension

  • Select the radio button to the left of the desired extension

  • Click the 'Change Extension' button

  • Enter the new extension number

  • Click the 'OK' button

  • Reboot the phone (this can be done by removing all cables to disconnect the power)

Note changing the handset's extension will update the following fields:

  • Handset screen

  • Extension Number

  • Password

  • Voicemail box

  • Mailbox Number

  • White Pages

  • Extension Number