4.6.1 Changing the Dialer timing settings

Step 1. Click on the menu ‘Campaign’  then select the ‘Campaign Templates’ menu item.
Step 2. Identify the Campaign Template to be edited and click on the edited button.
Step 3. Change the Preview Period to the time required.
Step 4. Change the Wrap Up Period to the time required.
Step 5. Click the Save button on completion