System Variables
- PeterF (Deactivated)
- Robert Sutton (Deactivated)
Owned by PeterF (Deactivated)
System Variables
System Variables are used to store a large and diverse set of global settings.
Many of the variables displayed here are actually updated by other screens in the system. These variables are normally marked as 'Read Only' which means that you can't change the value via this screen.
Changing System variables can have immediate and horrible affects on your system, so make certain you know what you are doing before you make any changes.
Some System Variables may also be cached, meaning that changes to a value will only take affect after Noojee Admin (tomcat) has been restarted.
Searching
The search bar will search both key names and values.
| Key | Value(s) | Description |
|---|---|---|
| reportCsvTimeAsSeconds | 0,1,2,3 | Controls the format of time fields in reports when exported in CSV format. for example 1 hour 5 minutes and 6 seconds in each format is 0 = 1:05:06s, 1 = 3905, 2 = 1:05:06, 3 = 01h 05m 06s |
| AgiHost | host or ip address | The host or ip address of the AGI server for this instance |
| Auth Type | AUTH_TYPE_JDBC, AUTH_TYPE_LDAP | Select between internal Database Authentication and LDAP |
| Dev Mode | 0 or 1 | When set to 1 a lot of diagnostic functions and logging are enabled, also some extra permissions are granted for routes to allow editing built in routes for export. |
| Logging Agent Of Interest | login of an agent, or * for all | Enables logging information about Agents association to Queues, use sparingly as this has performance implications |
| Logging Queue Of Interest | name of a queue, or * for all | Enables logging information about Agent association to Queues, use sparingly as this has performance implications |
| Max Heap Table MB | default 320 | This setting is set on a per Data base connection when acquiring leads to help with performance |
| Max Heap Table Per Request MB | default 32 | This setting is set on a per Data base connection when acquiring leads to help with performance |
| Max Roster Stack Height | default 20 | Controls the height of the Roster view in terms of how many agents can be stacked vertically |
| NV Refresh Rate | default 2 | Controls how often Noojee Vision refreshes it's content in seconds. |
| QueueLogRetentionPeriod | default 730 | Number of days that data in the queue log should be retained |
| Show NV Queue Details | 0 or 1 | Show queue details tab in Noojee Vision |
| Show NV Queue Graphs | 0 or 1 | Show queue graphs tab in Noojee Vision |
| Show NV Queue Numbers | 0 or 1 | Show queue Numbers tab in Noojee Vision |
| Show NV Roster | 0 or 1 | Show Roster tab in Noojee Vision |
| Show Queue Data at Top of UI | 0 or 1 | Show agent's queue data in top bar |