09.3.Starting/Stopping an Allocation

Once an allocation has been created agents will not be able to access it until it has been 'Activated'. To activate an Allocation first select it into the Campaign Control Panel and the click the 'Start' button.

You can later make an Allocation inactive by selecting the Allocation into the Campaign Control Panel and clicking the 'Stop' button. Once an Allocation has been stopped it will no longer be visible to agents.