05.1. Screen Editor
- PeterF (Deactivated)
The screen editor is a simple editor built into Noojee Campaigner. The purpose of the Screen Editor is to allow the Campaign Manager to create a 'Script' which is presented to Agents when they make a call. The script may contain simple text, such as a script the Agent reads, as well as displaying any of the lead information imported for from the CSV file.
Figure: Screen Layout editor
The editor support a variety of Elements which can be inserted into the Types are:screen to provide additional information to the Agent. The supported Element Types are:
| Element Type | Description |
|---|---|
| Input Field | Inserts a field from the imported CSV file displaying the field value in an edit box which allows the Agent to modify the value whilst on a call. |
| View Field | Inserts a field from the imported CSV file displaying the field value as text. The Agent can view the field but not modified it. |
| Agent Tag | The Agent tag allows the Screen Layout to display information about the Agent who is making the call such as the Agent's name. |
| URL Tag | The URL Tag is an advanced option which allows the construction of a URL to an external web site or web application such as the your corporate CRM. A URL Tag can be used to push updated lead information to an external system or trigger an action. URL Tags generally need the assistance of a Noojee Engineer to be implemented and as such are not documented here. |
| Template Tag | Add this tag when you need to connect to the email template. |
The URL Tag is an advanced option which allows the construction of a URL to an external web site or web application such as the your corporate CRM. A URL Tag can be used to push updated lead information to an external system or trigger an action. URL Tags generally need the assistance of a Noojee Engineer to be implemented and as such are not documented here.