05.4. Action Links
Noojee Campaigner provides the ability to add 'Action LInks' to a Screen Layout. An Action Link is a clickable link (URL) which is available to agents and which is normally used to initiate some type of action external to Noojee Campaigner.
Examples of an Action Link are:
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Send an email to the current lead
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Send a fax to the current lead
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Send the current lead details to an external CRM system
Additional Action Links types can be created but these generally require a software engineers involvement.
Noojee Campaigner has a number of Action Link built in.